Summary
Overview
Work History
Skills
Accomplishments
Certification
Timeline
Generic

Ryan Kwasniewski

Milwaukee

Summary

Dynamic security professional with extensive experience at Milwaukee Bucks, excelling in crowd management and emergency response. Recognized for exceptional customer service and adept at conflict resolution, I effectively monitored CCTV systems and ensured compliance, contributing to a safe event environment. Proven ability to remain calm under pressure while addressing security challenges.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Backstage Security

Summerfest Arts Faire
Milwaukee
06.2023 - Current
  • Recognized by management for providing exceptional customer service.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Assisted with crowd management during events held at the facility.
  • Used crowd management techniques to create safe and secure childcare environment.
  • Provided guidance and direction to event staff on crowd management issues.
  • Provided support during special events at the facility, including crowd management duties.

Gate Screener

Milwaukee Brewers
Milwaukee
06.2019 - Current
  • Provided guidance on crowd control management during events.
  • Greeted guests upon arrival while ensuring they followed proper protocols for entry into the facility.
  • Coordinated with law enforcement officials when necessary for additional support during large-scale events.
  • Assisted in emergency evacuations when necessary.
  • Conducted security checks of attendees, staff and vendors to ensure safety and compliance with regulations.
  • Operated metal detectors to screen visitors prior to entry into the event venue.
  • Monitored event activities to track schedule and prepare for crowd movements.
  • Protected entrances by scanning individuals and bags via manual checks or x-ray machinery.
  • Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
  • Responded to medical emergencies before paramedic and law enforcement arrival.
  • Provided friendly and professional assistance to employees, visitors and customers.
  • Operated x-ray and body scanning equipment to prevent prohibited items from being carried onto premises.

Event Security Guard

Milwaukee Bucks
Milwaukee
09.2018 - Current
  • Patrolled the area around the venue to detect any suspicious activity or persons before, during, and after events.
  • Provided guidance on crowd control management during events.
  • Greeted guests upon arrival while ensuring they followed proper protocols for entry into the facility.
  • Coordinated with law enforcement officials when necessary for additional support during large-scale events.
  • Assisted in emergency evacuations when necessary.
  • Maintained a detailed log of all security incidents that occurred at the event site.
  • Managed traffic flow patterns both outside and inside the facility during high attendance periods.
  • Intervened in potentially dangerous situations by diffusing conflicts between guests and staff members.
  • Conducted security checks of attendees, staff and vendors to ensure safety and compliance with regulations.
  • Informed patrons about safety policies, procedures, and protocol for attending events.
  • Operated metal detectors to screen visitors prior to entry into the event venue.
  • Investigated complaints from guests related to safety issues or violations of policy.
  • Routinely inspected equipment used at events for damage or malfunctioning components.
  • Supervised entrance points throughout the event venue to ensure no prohibited items were allowed inside.
  • Performed post-event inspections of facilities for damages caused by guests, vendors, or other external sources.
  • Communicated regularly with event coordinators regarding security needs and concerns.
  • Responded quickly and calmly to any emergencies that arose during an event.
  • Enforced rules and regulations within the facility as set forth by local authorities or management personnel.
  • Monitored and secured the premises to prevent theft or unauthorized access to restricted areas.
  • Warned persons of rule infractions or violations and evicted violators from premises.
  • Protected entrances by scanning individuals and bags via manual checks or x-ray machinery.
  • Stayed in frequent communication with security and event staff to smoothly respond to concerns.
  • Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
  • Monitored building and property entrances and exits to detect intrusions and protect assets.
  • Addressed problems quickly and reported clear information while working under minimal supervision.
  • Intervened in fights and other conflicts to de-escalate situations with verbal or physical techniques.
  • Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
  • Warned violators of rule infractions and escorted unauthorized persons off premises.
  • Provided friendly and professional assistance to employees, visitors and customers.
  • Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
  • Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
  • Inspected security systems to maintain consistent operational availability and to detect evidence of tampering.
  • Operated x-ray and body scanning equipment to prevent prohibited items from being carried onto premises.
  • Explained security protocols to employees and guests to promote readiness for emergency situations.
  • Searched bags manually to identify prohibited items and contraband.
  • Escorted individuals requiring personal protection to provide safe transport to specified locations.
  • Identified suspicious activity to determine appropriate response.
  • Monitored security cameras to identify and respond to suspicious activity.
  • Adhered to daily patrol schedules to support consistent security presence throughout property.
  • Monitored CCTV systems to ensure safety and security of premises.

Skills

  • Crowd management and security checks
  • Emergency response and conflict resolution
  • CCTV monitoring and compliance
  • Customer service excellence
  • Patrol procedures
  • Public speaking
  • Calm under pressure

Accomplishments

Employee of the month.

Certification

CPR certified

Timeline

Backstage Security

Summerfest Arts Faire
06.2023 - Current

Gate Screener

Milwaukee Brewers
06.2019 - Current

Event Security Guard

Milwaukee Bucks
09.2018 - Current
Ryan Kwasniewski