Ryan Kwech
Oakland
Summary
Dynamic and results-driven Licensed Insurance Adjuster licensed in FL, TX, and GA with experience in both daily and CAT claims. Proven track record of closing over 170 claims with precision, leveraging knowledge in Xactimate and the claims investigation process. Highly skilled communicator with a strong ability to deliver complex and sensitive information effectively, maintaining a constructive and professional atmosphere. Recognized for outstanding organizational skills, high performance in high-pressure environments, and strong evaluations from management. Background in sales with a history of high production numbers, coupled with a robust training and coaching experience that spans individuals across various organizational levels and backgrounds. Adept at navigating challenging situations with confidence and competence, making sound decisions that drive favorable outcomes.
Overview
10
10
years of professional experience
Work History
Independent Insurance Adjuster
Self-Employed
04.2024 - Current
- Successfully closed over 170 insurance claims as both a catastrophe and daily claims adjuster, demonstrating a thorough understanding of the claims process.
- Received strong evaluations from management on first, second, and third deployments, reflecting high performance and adaptability under pressure.
- Communicated responsively and effectively with insureds to keep them informed of claim status, ensuring a positive customer experience and maintaining trust.
- Proficient in Xactimate and other claims processing systems, utilizing advanced software skills to assess damages, create accurate estimates, and expedite claim resolution.
- Collaborated with team members and external parties to streamline workflows, enhancing overall efficiency in claims management.
Caddie
Bay Hill Club & Lodge
09.2021 - Current
- Top requested caddie within less than 4 months.
Associate
Sandler Training
09.2019 - 09.2020
- Closed new business and expanded accounts of current business.
- Trained 5-10 sales professionals, managers, and entrepreneurs in person and on Zoom on communication and sales principles and practices on a weekly basis.
- Facilitated transition from Salesforce to Hubspot to increase outreach and follow-up capacities.
Acquisition Manager
The Local House Buyers
12.2016 - 03.2019
- Oversaw acquisition of over 100 residential properties.
- Maintained detailed records and follow-up systems within Podio for multiple major metropolitan areas within Florida.
- Created sales training material; facilitated sales training for five sales representatives.
- Managed five remove sales representatives to increase production.
Associate
Sandler Training
09.2014 - 11.2016
- Generated $350,000 in revenue for company.
- Received multiple production recognitions during tenure, including Heavy Hitter and Gold Medal awards.
- Facilitated bi-weekly training of 10-20 people, which included sales representatives, entrepreneurs, and upper-level managers.
- Learned new sales and communication system on-the-job.
Education
Bachelor of Arts - Economics
DePauw University
Mini-MBA -
Rollins College
Skills
- Xactimate fluency
- Estimate writing in Xactimate
- Claims investigation
- Damage assessment
- Oral and written communication
- Time management
- GTD Productivity Methodology
- Sales background
- Self-starter
Languages
Spanish
Limited Working
Additional Information
Gap in employment from 2020 - 2021 was due to pursuing a lifelong dream of playing professional golf.
Timeline
Independent Insurance Adjuster
Self-Employed
04.2024 - Current
Caddie
Bay Hill Club & Lodge
09.2021 - Current
Associate
Sandler Training
09.2019 - 09.2020
Acquisition Manager
The Local House Buyers
12.2016 - 03.2019
Associate
Sandler Training
09.2014 - 11.2016
Mini-MBA -
Rollins College
Bachelor of Arts - Economics
DePauw University
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