Ryan Lackey

• Assisted in installation and repair of plumbing systems, ensuring compliance with safety regulations.
• Collaborated with senior plumbers to troubleshoot and resolve complex plumbing issues effectively.
• Maintained tools and equipment, ensuring readiness for daily operations and minimizing downtime.
• Observed and learned advanced techniques from experienced plumbers to enhance skill set rapidly.
• Participated in on-site inspections to assess plumbing conditions and recommend appropriate solutions.
• Contributed to a positive team dynamic by actively collaborating with coworkers on complex projects.

• Cut openings in walls and floors to accommodate pipe and pipe fittings.
• Maintained tools and equipment to keep supplies in excellent working condition.
• Cut and beveled piping using cutting torches, saws and threading machines.
• Determined right tools and equipment needed to successfully complete jobs.
• Tested and identified pipe leaks with air and water pressure gauges under plumber supervision.
• Installed valves, hangers and flanges inside piping systems.
• Identified and located required tools prior to starting each project.
• Completed walk-throughs of completed systems to verify code adherence.
• Installed and extended underground storm, sanitation and water piping systems to connect fixtures and plumbing.
• Performed pipe fabrication, installation and fitting according to proper specifications.
• Communicated with customers regarding recommendations on repairs, replacements and upgrades of plumbing equipment.
• Repaired dishwashers and kitchen equipment that incorporated gas and water consumption.
• Expanded trade knowledge by networking with colleagues and participating in courses and seminars.
• Assisted journeyman plumbers in performing repairs and maintenance on pipes, fixtures, and other plumbing equipment.
• Assembled pipe sections, tubing and fittings using couplings, clamps, screws, bolts, cement, plastic solvent and soldering materials.
• Repaired leaking valves, replaced defective washers and gaskets, repaired or replaced broken pipes.
• Performed minor repairs on appliances such as dishwashers and garbage disposals.
• Cleaned up job sites at the end of each shift to ensure a safe working environment for others.
• Connected gas lines to stoves, furnaces, grills following safety protocols.
• Installed water heaters according to manufacturer's instructions.
• Responded promptly to customer inquiries regarding plumbing problems or installations.
• Filled pipes with water or air, observing pressure gauges and pipes to troubleshoot and locate leaks.
• Welded piping using specialized techniques and computer-assisted fabrication.

Helped customers find specific products, answered questions and offered product advice.

• Engaged customers in friendly, professional dialogue to determine needs.
• Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
• Worked with fellow sales team members to achieve group targets.
• Developed trusting relationships with customers by making personal connections.
• Assessed customer needs to provide assistance and information on product features.
• Built and maintained relationships with peers and upper management to drive team success.
• Received and displayed product shipments on store retail shelves upon delivery.
• Used technology resources to assist customers in locating and selecting items.
• Trained new team members in cash register operation, stock procedures and customer services.
• Increased purchase amounts by cross-selling with similar products.
• Greeted customers and provided exceptional customer service.
• Restocked shelves as needed to ensure sufficient inventory levels.
• Handled customer complaints in a professional manner.
• Maintained cleanliness of store environment including floors, windows, displays.
• Maneuvered forklift over and around loaded pallets, boxes and other materials.
• Moved freight, stock and other materials to and from storage and production areas and loading docks.
• Reported safety and quality issues to management.
• Tied and secured loads to prevent shifting or damage to items.
• Maintained yard appearance, keeping ground clean and clear.

• Worked for my Uncle's private military manufacturing company.
• Helped develop body vest accessories and worked on producing those items.
• Kept the work space clean and organized to ensure efficiency.
• Delivered customer orders to postal services and shipping centers.

• Provided exceptional service to high volume of daily customers.
• Followed restaurant guidelines in regards to food safety and hygiene to prevent illness.
• Cleaned counters and common areas to minimize spread of germs.
• Stocked condiments, toppings and other food items during slow hours to avoid dashing to kitchen during peak times.
• Navigated job responsibilities and completed regular tasks by interacting effectively with other employees.
• Operated POS terminals to input orders, split bills and calculate totals.
• Assisted at drive-thru window by swiftly handling cash and credit card transactions.
• Refreshed inventory supplies for drink and napkin stations.
• Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
• Delivered food to tables in a timely manner.
• Cleaned cooking equipment after use according to safety protocols.
• Organized takeout orders for customers on the go or ordering ahead of time.
• Answered phone calls promptly and handled inquiries from customers courteously.
• Trained new team members on restaurant policies and procedures.
• Addressed complaints to kitchen staff and served replacement items.
• Welcomed and thanked guests to demonstrate appreciation for patronage.
• Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
• Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.

• Recommended, selected and helped locate or obtain merchandise based on customer needs and desires.
• Promoted welcoming environment by acknowledging customer and engaging in conversation to identify footwear needs.
• Operated cash register, scanned items, bagged merchandise and properly handled methods of payment to facilitate accurate sales transactions.
• Maintained shoe department by organizing shoes by size, color and style.
• Replenished stock levels by unloading shipments from delivery trucks.
• Maintained a high level of professionalism at all times while interacting with both internal staff members and external customers.
• Collaborated closely with management team to review sales goals and objectives.
• Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
• Answered store and merchandise questions and led customers to wanted items.