Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Ryan Ladner

Round Rock,TX

Summary

Hardworking and motivated Team Leader with over 12 years of experience and record of success in the automotive reconditioning industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with front-line employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.

Overview

19
19
years of professional experience

Work History

Manager

Revive A Car LLC
Austin , TX
07.2018 - Current
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
  • Drove financial performance of assigned areas by verifying achieved sales and profit goals and implementing plans to correct deficiencies.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Assisted negotiation with vendors and suppliers to reduce cost by 10%.
  • Trained employees on additional job positions to maintain coverage of roles at all times.
  • Facilitated month-end journal entries, account reconciliation and invoicing using Quickbooks.
  • Addressed internal and customer-related issues each day and affected strategic resolutions.
  • Directed schedule of weekly projects and anticipated timelines for milestones and completion dates.
  • Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.

Lead Technician

Prater Automotive
Austin , TX
02.2016 - 06.2018
  • Managed quality control and maintained high level of customer satisfaction.
  • Drove team performance through effective training, coaching and motivation of line employees.
  • Researched and analyzed customer design proposals, specifications, manuals and other data.
  • Completed preventive maintenance to maintain production and equipment in accordance with safety protocols and company policy.
  • Enforced compliance with quality standards to maintain production requirements and sustain business operations.
  • Entered and distributed work orders to other technicians.
  • Oversaw daily operations, including prioritizing and delegating tasks and assignments and implementing strategies to optimize workflows.
  • Validated adherence to best practices, quality standards and customer specifications.
  • Fostered relationships with internal and external customers.
  • Devised and implemented safety program, encouraging team members to take time to analyze situations and determine best course of action.
  • Recommended corrective and preventive actions to boost product reliability.
  • Adjusted production processes to increase productivity and reduce waste.
  • Repaired, upgraded and inspected electronic, electrical and mechanical systems.
  • Tested components, assemblies and systems to diagnose problems.
  • Inspected fire extinguishers and eye wash stations to identify potential safety violations and implement corrective actions.
  • Supplied production data to field operators, technicians, engineers and supervisors.

Technician

Colors On Parade
New Orleans, LA
08.2008 - 02.2016
  • Organized, analyzed and prepared technical data reports.
  • Reduced waste and streamlined schedules to optimize manufacturing processes.
  • Supplied production data to field operators, technicians, engineers and supervisors.
  • Inspected and repaired program systems and components.
  • Checked for leaks and defects on vacuum and mechanical assemblies.
  • Installed and maintained control systems and other technical components to complete equipment installations.
  • Assembled parts using bolts, screws, speed clips, rivets and other fasteners.
  • Set up and verified functionality and availability of safety equipment.
  • Organized, scheduled and assigned production work across team members for task balance.
  • Adjusted production processes to increase productivity and reduce waste.
  • Managed quality control and maintained high level of customer satisfaction.
  • Inspected equipment and systems to identify issues and reported problems to repair technicians.
  • Set up and operated production equipment in accordance with good manufacturing practices and SOPs.
  • Interpreted equipment manuals and manufacturer instructions to install and troubleshoot devices.
  • Adhered to applicable regulations, policies and procedures for health, safety and environmental compliance.
  • Completed logs and job reports for completed and pending service calls at shift end.
  • Recommended corrective and preventive actions to boost product reliability.
  • Demonstrated excellent mechanical knowledge of machines and tools, including design, use, repair and maintenance.

Laborer

Lee Adams Construction
Picayune, MS
08.2006 - 07.2008
  • Used picks and shovels to dig, spread and level dirt and gravel.
  • Prepared sites for concrete work by breaking up damaged concrete and leveling or contouring ground.
  • Coordinated communication between equipment operators via two-way radios and hand signals.
  • Collected and removed debris from work sites to maintain team productivity and minimize safety hazards.
  • Supported subs in determining project planning goals to assist worker scheduling.
  • Used organizational skills to meet productivity requirements.
  • Built temporary structures to hold back slopes or allow skilled workers to reach greater heights and complete job tasks.
  • Measured, cut and laid out materials based on individual job requirements.
  • Cut various materials into specified sizes for installation using tile cutters and power saws.
  • Advised officials regarding traffic-control measures to protect work site integrity, crew safety, and general public welfare.
  • Identified project issues, notifying supervisors to fast-track assistance and remediation efforts.
  • Monitored and supported site safety initiatives to protect team members and prevent accidents.
  • Met company and OSHA safety guidelines for work site operations to minimize worker risk.
  • Maintained clean, safe working environment by removing waste from job site prior to shift completion.
  • Performed heavy labor such as ditch digging, paving and hauling.
  • Communicated with team members to coordinate efficient, safe work and meet job schedules.
  • Assisted distribution of tools, materials and equipment to skilled workers.

Assistant Golf Course Superintendent

Millbrook Country Club
Picayune, MS
05.2005 - 06.2006
  • Delegated daily landscaping tasks for installations, repairs and regular maintenance.
  • Installed irrigation systems, rock gardens and ponds to simplify watering needs.
  • Scheduled regular landscaping services to promote optimal growth and maintain attractive appearance of lawns and facility grounds.
  • Established and enforced procedures and work standards, promoting team performance and safety.
  • Inspected completed work to maintain high-standards of finished projects.
  • Guided lawn service team members in proper application of lawn fertilizers and insecticides.
  • Sourced materials from various places to cut costs and expedite completion.
  • Sourced landscape and plant materials from local vendors to minimize delays or downtime.
  • Delegated and assisted with tasks related to landscaping, lawn cultivation and tree pruning.
  • Supervised day laborers in completing large landscaping projects.
  • Improved operations by working with team members and customers to find workable solutions.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.

Education

High School Diploma -

Picayune Memorial High School
Picayune, MS
05.2005

Some College (No Degree) - Nursing

Pearl River Community College
Poplarville, MS

Skills

  • Team building
  • Customer Service
  • Leadership
  • Issue and conflict resolution

Additional Information

In addition to my work experiences I also have experience in jobsite and event security, as well as

Timeline

Manager

Revive A Car LLC
07.2018 - Current

Lead Technician

Prater Automotive
02.2016 - 06.2018

Technician

Colors On Parade
08.2008 - 02.2016

Laborer

Lee Adams Construction
08.2006 - 07.2008

Assistant Golf Course Superintendent

Millbrook Country Club
05.2005 - 06.2006

High School Diploma -

Picayune Memorial High School

Some College (No Degree) - Nursing

Pearl River Community College

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Ryan Ladner