Ryan Laino
West Boylston,MA
Summary
I am currently in my Senior year at Leominster High School/ CTEI in the Information Technology trade. During the 4 years in my trade, I have been able learn many skills such as web design, installation of operating systems, some coding experience, and computer assembly.
I have taken ongoing courses working towards certifications recognized in my industry including Testout PC pro, which I will complete soon and Comp TIA, which I will complete after graduation.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Associate
Underwater Pool Masters
04.2023 - Current
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Lawn Care Technician
Self
06.2019 - 09.2021
- Increased customer retention through exceptional communication skills and dedication to addressing concerns promptly.
- Demonstrated flexibility, adapting to scheduling changes and last-minute requests while maintaining a positive attitude.
Education
High School Diploma - Information Technology
Center For Technical Education Innovation
Leominster, MA06.2024
Skills
- Excellent People Skills
- Listening Skills
- Retail Store Operations
- Reliable and Punctual
- Multi-Tasking Strength
- Professional Demeanor
- Problem-Solving Skills
- Verbal/Written Communication
Certification
Certified Pool Operator
OSHA Certified
Timeline
Sales Associate
Underwater Pool Masters
04.2023 - Current
Lawn Care Technician
Self
06.2019 - 09.2021
High School Diploma - Information Technology
Center For Technical Education Innovation
Certified Pool Operator
OSHA Certified
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