Ryan Lam
Santa Rosa Valley,CA
Summary
Driven professional with a proven track record in client relationship building and sports psychology understanding, honed as a Tennis Instructor and Receptionist at Javan Institute For Plastic Surgery. Excelled in delivering top-notch customer service and achieving significant client base growth through exceptional organizational skills and punctuality. Demonstrates a strong commitment to results through adaptive teaching methods and meticulous route planning as a DoorDash driver.
Overview
4
4
years of professional experience
Work History
Tennis Instructor
Self
09.2021 - Current
- Collaborated with coaching staff to develop comprehensive training programs for competitive players.
- Explained and demonstrated basic tennis techniques to team members.
- Established strong relationships with clients, resulting in increased referrals and client base growth.
Receptionist
Javan Institute For Plastic Surgery
05.2021 - 09.2021
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Answered central telephone system and directed calls accordingly.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Doordash Driver
DoorDash
05.2020 - 04.2021
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Followed all relevant traffic laws and safety regulations.
Education
No Degree -
Ventura College
Ventura, CABachelor of Arts - Business And Managerial Economics
University of California, Santa Cruz
Santa Cruz, CA06.2024
Skills
Sports psychology understanding
Adaptive Teaching Methods
Client Relationship Building
Organization skills
Timeline
Tennis Instructor
Self
09.2021 - Current
Receptionist
Javan Institute For Plastic Surgery
05.2021 - 09.2021
Doordash Driver
DoorDash
05.2020 - 04.2021
No Degree -
Ventura College
Bachelor of Arts - Business And Managerial Economics
University of California, Santa Cruz
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