Ryan Larkin
Mesa,AZ
Summary
Driven professional with a proven track record in sales and warehouse efficiency and customer satisfaction, notably at American Furniture Warehouse Co. Consistently looks for ways to improve warehouse operations and personal contributions to increase team success against challenging performance targets. Resolves problems tactfully, keeping employees and customers satisfied with fast, accurate deliveries.
Overview
21
21
years of professional experience
Work History
Warehouse Order Puller
American Furniture Warehouse Co
09.2023 - Current
- Maintained a clean work area, reducing potential hazards and promoting a professional atmosphere.
- Utilized warehouse equipment such as pallet jacks and stockpickers to transport materials safely and efficiently.
- Provided excellent customer service when addressing inquiries regarding order status or product availability.
- Expedited order processing by efficiently locating, retrieving, and staging items for shipment.
- Increased order accuracy by diligently verifying product information and quantities before packaging.
Service Technician
Simply Green Pest Control Service
04.2019 - 09.2023
- Inspect customers homes and properties for pests and treated areas accordingly.
- Effectively mix proper dilution rates to ensure any problem areas get resolved.
- Properly maintained company vehicle and gas card according to company standards.
- Inspected equipment for any operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
Sales Associate
Autonation Chevrolet Gilbert
10.2018 - 05.2019
- Built relationships with customers to encourage repeat business.
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Achieved high levels of customer satisfaction through consistent follow-up and communication, ensuring all needs were met even after the sale was completed.
- Managed client appointments, ensuring a smooth and efficient sales process from start to finish.
HVAC-R Service Technician
O'Neill Mechanical Services
05.2016 - 11.2018
- Ensured safety compliance with thorough inspections of HVAC-R equipment and systems.
- Improved customer satisfaction by providing timely and efficient HVAC-R repair services.
- Connected heating or air conditioning equipment to water, fuel, or refrigerant sources to form complete circuits.
- Increased longevity of HVAC systems by performing preventive maintenance.
- Educated customers on best practices for maintaining their HVAC-R systems, promoting long-lasting functionality.
Account Manager, Inside Sales
American Home Furnishings
06.2015 - 05.2016
- Handled sales transactions efficiently, ensuring accurate pricing and payment processing.
- Demonstrated strong product knowledge, enabling customers to make informed purchasing decisions that enhanced their overall satisfaction.
- Built strong relationships with clients, resulting in repeat business and a loyal customer base.
- Attained monthly sales targets consistently by employing effective closing techniques during client interactions.
- Increased store revenue by effectively upselling furniture and accessory items to customers.
- Managed a diverse portfolio of accounts, ensuring each client received personalized attention tailored to their unique needs.
- Cultivated long-lasting partnerships with clients by consistently exceeding expectations and delivering exceptional service.
- Developed strong relationships with key clients, resulting in increased account retention and growth.
Assistant Manager
Papa John's Pizza
01.2004 - 03.2012
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Education
HVAC/Refrigeration - HVAC Installation And Repair
Refrigeration School Inc/RSI
Phoenix, AZ04.2014
High School Diploma -
Highland High School
Gilbert, AZ05.2001
Skills
- Picking accuracy
- Warehouse Safety
- Loading and unloading
- Shipping and receiving
Timeline
Warehouse Order Puller
American Furniture Warehouse Co
09.2023 - Current
Service Technician
Simply Green Pest Control Service
04.2019 - 09.2023
Sales Associate
Autonation Chevrolet Gilbert
10.2018 - 05.2019
HVAC-R Service Technician
O'Neill Mechanical Services
05.2016 - 11.2018
Account Manager, Inside Sales
American Home Furnishings
06.2015 - 05.2016
Assistant Manager
Papa John's Pizza
01.2004 - 03.2012
HVAC/Refrigeration - HVAC Installation And Repair
Refrigeration School Inc/RSI
High School Diploma -
Highland High School
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