Ryan Lathrop

● Managed 5,000+ product listings in Magento, improving product visibility and maintaining accurate inventory synchronization with Cin7.

● Coordinated with supply chain and fulfillment teams using Cin7 and ShipStation to improve inventory tracking and reduce stock discrepancies.

● Led a cross-department team on website projects, achieving faster rollout of site updates and e-commerce enhancements

● Managed order fulfillment workflows through ShipStation, ensuring accurate shipping labels, order tracking, and timely delivery.

● Maintained synchronization between Magento storefront, Cin7 inventory system, and ShipStation fulfillment platform to ensure real-time inventory accuracy.

● Maintained 99% prescription accuracy while supporting patient confidentiality, ensuring compliance with HIPAA regulations.

● Improved inventory management processes by restocking and auditing supplies, reducing shortages and expired product waste.

● Assisted pharmacists in medication preparation and dispensing, enhancing patient satisfaction and streamlining workflow.

● Managed customer service and operational accuracy, delivering prompt and reliable support in high-pressure environment.