Ryan Latimer
Summary
A champion of service and teamwork focused on fostering relationships that lead to successful client experiences and project outcomes.
Hospitality professional with focus on delivering exceptional guest experiences and driving operational efficiency. Known for strong leadership in team collaboration and adaptability to changing needs. Expertise in staff management, customer service, and process optimization. Reliable and goal-oriented, consistently achieving high standards and results.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Food Services Program Manager
Deployed Resources
01.2023 - Current
- Manages Food Service Operations of temporary facilities supporting several Government Agencies, as well as Commercial Clients. Accounting for $110 Million in revenue annually.
- Directs all aspects of food service facility operations that support 50-10,000 personnel
- Ensures all staff and facilities have received training and adhere to USDA Food Code and Health Dept Code
- Plans and prepares pricing for requested services and potential contracts open to bid
- Oversight of current food service projects providing support to government agency client with locations throughout the United States
Director of Food & Beverage
Biltmore Forest Country Club
03.2021 - 11.2022
- Liaison to Member Committees: Dining & Activities, Centennial Celebration, as well as House and Facilities
- Developed a strong team of food service professionals, selecting top talent through comprehensive recruitment initiatives.
- Launched successful special events programming to drive additional revenue streams during off-peak times.
- Delivered exceptional guest experiences through personalized service offerings tailored to individual preferences.
Clubhouse Manager
Oldfield Club
09.2018 - 02.2021
- Maintained high standards of cleanliness and safety within the clubhouse facilities, exceeding health code regulations.
- Prepped departmental budgets: Food & Beverage, Athletics, Equestrian, Maintenance, and Capital Expenses
- Overhauled food service offerings resulting in improved guest satisfaction scores by working closely with the culinary team on menu development and presentation standards.
- Managed financial aspects of the clubhouse, including budgeting, forecasting, and expense tracking to ensure profitability.
Assistant Food & Beverage Director
Colleton River Club
03.2018 - 09.2018
- Fostered a positive work environment through effective communication, collaboration, and employee recognition initiatives.
- Collaborated with chefs to develop seasonal menus that showcased fresh ingredients and appealed to diverse clientele.
- Actively sought feedback from guests; utilized this input to drive continuous improvement efforts and ensure consistently high levels of customer satisfaction.
Food & Beverage Director
North Hills Club
12.2014 - 02.2018
- Increased guest loyalty by consistently providing exceptional service standards and memorable dining experiences.
- Collaborated with executive chef to create seasonal menus, incorporating trends while maintaining brand consistency.
- Analyzed financial reports to identify areas of opportunity for increasing profitability while managing expenses effectively.
99th PGA Championship Member-Guest Hospitality Manager
Quail Hollow Club
08.2017 - 08.2017
- Scheduled, Led, and Assisted a 20-member team in serving members and guests
- Implemented Service Bar with Levy Restaurant Lead at the Member Event Lawn to enhance service
- Champions Dinner- Service Lead
Beverage Captain
Carolina Country Club
05.2014 - 11.2014
- Company Overview: (Distinguished Club & Platinum Clubs of America)
- Worked with departments to meet daily needs for the membership and events.
- Participated in weekly department meetings and mentorship meetings with the supervisor
- Assisted with Event and Bar planning and setups
Education
Bachelor of Science - Sports/Entertainment/Event Management
Johnson & Wales University
Charlotte, NCSkills
- Problem-solving
- Strategic planning
- Service Champion
- Team leadership
- Staff development
- Member Satisfaction
- Detail-oriented
- Project management
Certification
ServSafe, Food Safety Manager, 2023
ServSafe, Allergen Certification, 2025
Club Managers Association of America- Business Management Institute
- California Polytechnic, Sports and Recreation Certification, 2021
- California Polytechnic, Leadership Principles Certification, 2020
- Michigan State, COO/GM Principles Certification, 2019
- Georgia State, Club Management Certification, 2017
The Club Foundation , Kendall Scholarship Recipient, 2019
Carolinas Club Foundation
- Future Leaders Award (2014, 2015, 2016)
- CCM Scholarship (2016)
Affiliations
- Club Managers Association of America, Professional Member 2014-2022
- CMAA Carolinas Chapter, Board Member October 2017-November 2021
- CMAA Carolinas Chapter, Leadership Team 2016-2017
- Club Managers Association of America, Johnson & Wales Charlotte, Founding Student Chapter President
Timeline
Food Services Program Manager
Deployed Resources
01.2023 - Current
Director of Food & Beverage
Biltmore Forest Country Club
03.2021 - 11.2022
Clubhouse Manager
Oldfield Club
09.2018 - 02.2021
Assistant Food & Beverage Director
Colleton River Club
03.2018 - 09.2018
99th PGA Championship Member-Guest Hospitality Manager
Quail Hollow Club
08.2017 - 08.2017
Food & Beverage Director
North Hills Club
12.2014 - 02.2018
Beverage Captain
Carolina Country Club
05.2014 - 11.2014
Bachelor of Science - Sports/Entertainment/Event Management
Johnson & Wales University
Similar Profiles
Jessica SouthallJessica Southall
Executive Assistant at Deployed ResourcesExecutive Assistant at Deployed Resources
Shaynelle SmithShaynelle Smith
Housekeeper Team Leader at Deployed ResourcesHousekeeper Team Leader at Deployed Resources
Jorge RamosJorge Ramos
Field IT Tech II at Deployed ResourcesField IT Tech II at Deployed Resources
Maria VeraMaria Vera
Program Manager, Program Development Services at Los Angeles County Office of EducationProgram Manager, Program Development Services at Los Angeles County Office of Education
Tory RIchardsonTory RIchardson
Program Manager of Day Program Services at Beacon Specialized Living Inc.Program Manager of Day Program Services at Beacon Specialized Living Inc.