Ryan Latuszek
Brandon
Summary
Detail-oriented professional with a strong focus on efficiency and customer service. Proven ability to train staff and enhance team collaboration to achieve exceptional service quality.
Overview
10
10
years of professional experience
Work History
Water Cooling Tower Cleaner
Freedom Tower Solutions LLC
Tampa, FL
03.2022 - Current
- Maintained cleanliness and sanitation standards in all areas of facility.
- Collaborated with team to enhance workflow efficiency and service quality.
- Trained new staff on cleaning protocols, safety practices, and equipment usage.
- Implemented inventory management for cleaning supplies, reducing waste effectively.
- Assisted in quality control assessments to ensure compliance with company standards.
- Used time management and efficient cleaning methods to meet deadlines.
Server
Yenman Enterprises Ltd.
Brandon, FL
08.2020 - Current
- Trained and mentored junior servers on menu knowledge and customer service best practices.
- Streamlined order processing procedures, enhancing efficiency and accuracy of service delivery.
- Collaborated with kitchen staff to ensure timely food preparation and quality control.
- Managed dining area operations, ensuring cleanliness and adherence to health regulations.
- Resolved customer complaints effectively, maintaining positive dining experiences under pressure.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Restaurant Manager
Bento Cafe
Orlando, FL
08.2016 - 07.2020
- Trained and mentored staff on customer service excellence and operational best practices.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Reconciled cash and credit card transactions to maintain accurate records.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Conducted performance evaluations for staff members, identifying areas of improvement while recognizing outstanding achievements as well.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
Education
High School Diploma -
Durant High School
Plant City, FL06-2016
Skills
- Attention to detail
- Time management
- Team collaboration
- Exceptional efficiency of cleaning/disposing of algae, dirt, waste and calcium buildup
- Produced outstanding feedback from our clients
- Proper use and handling of heavy equipment
Timeline
Water Cooling Tower Cleaner
Freedom Tower Solutions LLC
03.2022 - Current
Server
Yenman Enterprises Ltd.
08.2020 - Current
Restaurant Manager
Bento Cafe
08.2016 - 07.2020
High School Diploma -
Durant High School