Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Ryan Laubach

Arlington

Overview

26
26
years of professional experience
1
1
Certification

Work History

Internet Sales Manager

Rairdon Automotive Group
Arlington
10.2019 - Current
  • Utilized CRM tools to track customer interactions and sales conversions, optimizing for future marketing efforts.
  • Maintained relationships and followed up with customers.
  • Analyzed customer data to identify trends in web traffic, purchases and other behaviors.
  • Analyzed website traffic and sales data to identify trends and opportunities for improvement.
  • Optimized website navigation structure to improve user experience and search engine rankings.
  • Scheduled automotive deliveries with vendors and customers.
  • Enhanced sales volume through skilled support to both new and inactive customers.

Sales Associate

Rairdon Automotive Group
Arlington
06.1999 - Current
  • Greeted customers to determine wants or needs.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Greeted customers and provided exceptional customer service.
  • Adhered to company initiatives and achieved established goals.
  • Conducted inventories on a regular basis to track stock levels.
  • Maintained records related to sales for store management.
  • Answered incoming telephone calls to provide store, products and services information.
  • Attended weekly team meetings to review performance goals and objectives.
  • Demonstrated product features and benefits for customers' needs.
  • Completed day-to-day duties accurately and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Exceeded customer satisfaction by finding creative solutions to problems.

E-books Manager

Salvation Army Adult Rehabilitation Center
Portland
08.2011 - 06.2013
  • Managed annual budgeting and forecasting, optimizing resource allocation.
  • Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Led team meetings and one-on-one coaching sessions to continuously improve performance.
  • Assigned work and monitored performance of project personnel.
  • Delegated work to staff, setting priorities and goals.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Provided leadership during times of organizational change or crisis situations.
  • Oversaw daily operations, maintaining efficiency and quality standards.
  • Completed day-to-day duties accurately and efficiently.

Education

High School Diploma -

Lakewood High School
Arlington, WA
06-1996

Skills

  • Customer relationship management
  • Data analysis
  • CRM tools
  • Website optimization
  • Sales forecasting
  • Lead generation
  • Effective communication
  • Negotiation
  • Price quoting
  • Cold calling
  • Sales strategy
  • Analytical thinking
  • Decision-making

Accomplishments

  • Salesman of the month 16 times in my career
  • I was on 968 car deals from 2020-2021
  • I sold a car 73 days in a row

Certification

  • master certified in Jeep Ram Dodge Chrysler Uconnect service and Mopar

Timeline

Internet Sales Manager

Rairdon Automotive Group
10.2019 - Current

E-books Manager

Salvation Army Adult Rehabilitation Center
08.2011 - 06.2013

Sales Associate

Rairdon Automotive Group
06.1999 - Current

High School Diploma -

Lakewood High School

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Ryan Laubach