Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marina Lenter

Sahuarita,California

Summary

Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. Dedicated administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling. Ready to bring over 20 years of relevant work experience to your team.

Overview

24
24
years of professional experience

Work History

Administrative Manager/Sales Executive

Phoenix Rising, Inc.
11.2017 - 07.2022
  • Optimized organizational systems for payment collections, AP/AR, deposits, Payroll and recordkeeping.
  • Cultivated strong relationships with vendors, manufacturers and distributors.
  • Interviewed, recruited and onboarded new sales employees for the company.
  • Implemented improved filing systems for enhanced order and accuracy.
  • Answered phones, Greeted visitors, employees and customers politely and professionally for excellent reception service.
  • Coordinated customer relations for smooth communication and problem solving any issues or complaints.
  • Coordinated travel arrangements and accommodations for quarterly Tradeshows and events for staff and salesmen.
  • Managed owners itinerary and appointments and streamlined scheduling procedures.
  • Oversaw office inventory by ordering and stocking office and warehouse supplies.

Administrative Assistant/Sales Executive

Eagle Eye Products
01.2010 - 10.2017
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Maintained calendar for sales team appointments, trade shows and events; made all arrangements for events.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
  • Set competitive and profitable prices for products and services to maximize revenue.
  • Generated advertising catalog for vendor use.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Built relationships with customers and community to promote long term business growth.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Payroll, AP/AR, deposits, Budgets
  • Answering phones. emailing customers/vendors and maintaining relationships with customers/vendors.


Legal Secretary

Heisler & Bray
01.2000 - 06.2006
  • Received and placed telephone calls to clients and prospective clients.
  • Organized files for court proceedings.
  • Planned and organized internal and external events, meetings and conferences.
  • Completed data entry of legal documents into electronic filing systems.
  • Developed and maintained filing.
  • Prepared legal correspondence and wrote professional letters for legal assistants and attorneys.
  • Scheduled all appointments, appearances and briefings.
  • Obtained signatures from attorneys for legal documents.';;
  • Screened telephone calls and forwarded to appropriate departments.
  • Filed documents with courts on behalf of attorney.
  • Transcribed legal documents, depositions and medical reports.

Patient Access Representative

Conifer Health
10.2023 - Current
  • Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
  • Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
  • Stayed calm under pressure to and successfully dealt with difficult situations.
  • Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
  • Received patient deductibles and co-pay amounts and discussed options to satisfy remainder of patient financial obligations.
  • Identified insurance payment sources and listed payers in proper sequence to establish chain of payment.

Education

No Degree - Medical Assisting

Stevens Henegar School of Business
Provo, UT
1998

GED -

Brigham Young University
Provo, UT
1997

Skills

  • Office Management
  • Mail Handling
  • Calendar Management
  • Accounts Payable and Accounts Receivable
  • Billing and Invoicing
  • Travel Arrangements
  • Administrative Support
  • Office Supplies and Inventory
  • Employee Timesheet Processing
  • Overseeing Daily Activities
  • Customer Care
  • Interoffice Correspondence
  • Payment Processing
  • Patient Registration
  • Insurance Company Knowledge
  • Eligibility Determinations
  • Demographics Information

Timeline

Patient Access Representative

Conifer Health
10.2023 - Current

Administrative Manager/Sales Executive

Phoenix Rising, Inc.
11.2017 - 07.2022

Administrative Assistant/Sales Executive

Eagle Eye Products
01.2010 - 10.2017

Legal Secretary

Heisler & Bray
01.2000 - 06.2006

No Degree - Medical Assisting

Stevens Henegar School of Business

GED -

Brigham Young University

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Marina Lenter