Summary
Overview
Work History
Education
Skills
Timeline
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Ryan Livingston

Flowery Branch,GA

Summary

Enthusiastic Team Leader well-known for executing successful, lead generation and sales development initiatives. Thrives on positive workplace culture. Driven - cultivates collaboration to optimize project success, resolve complex problems and deliver sensible improvement strategies to align with organizational mission. Trains new hires and mentors struggling workers to achieve overall team success through effective coaching.

Overview

12
12
years of professional experience

Work History

Sales Development Team Leader

BuildingReports
03.2019 - 04.2024
  • Supervised SDR team to ensure compliance with company procedures and quality requirements.
  • Set SDR performance expectations, monitoring progress towards goals and facilitated daily feedback sessions.
  • Created and executed outbound demand generation campaigns, designed and structured cadences, created call, email, and pre & post meeting messaging to deliver qualified leads for sales team
  • Conducted ongoing market research to discover new leads, opportunities and make real-time adjustments to messaging.
  • Encouraged cross-departmental collaboration to achieve goals and drive success

Account Executive

PointClear
08.2018 - 02.2019
  • Qualified leads, built relationships and executed sales strategies to drive new business.
  • Maintained up-to-date knowledge on product offerings, ensuring accurate representation during sales pitches or negotiations with clients.
  • Collaborated with internal teams to develop account strategy.

Team Lead

PointClear
01.2018 - 08.2018
  • Assisted SDR team in improving outbound prospecting and appointment scheduling skills through call reviews and coaching
  • Held weekly meetings with senior managers to report on team production, areas of improvement and provided recommendations for improving messaging/ cadence execution.
  • Reviewed and approved all SDR data entry for quality control purposes
  • Functioned as auxiliary supervisor, and filled in when needed

Program Coordinator

PointClear
06.2016 - 01.2018
  • Provided tactical support to leadership for outbound prospecting programs, including development of program messaging materials, analytical program reviews
  • Served as primary backup for Program Directors and Managers for client communications and filled in as-needed to facilitate weekly client call

Sales Development Representative

PointClear
10.2014 - 06.2016
  • Cold called prospective customers of PointClear clients to determine product or service needs, ascertain timelines, identify decision-makers and schedule meetings with client's sales teams
  • Adapted quickly to evolving market conditions and client priorities by adjusting lead generation strategies when necessary.
  • Trained in Miller-Heiman, SPIN Selling, and DiSC sales execution strategies.
  • Consistently exceed all client defined outreach and scheduling metrics

Inside Account Manager

Sofo Foods Of Georgia
10.2012 - 10.2014
  • Maintained regular communication with existing clients while actively seeking out new business opportunities.
  • Consistently met or exceeded quarterly sales targets through diligent account management efforts.
  • Developed personalized presentations tailored to individual clients' needs, focusing on attracting customers to utilize Sofo Foods for all restaurant product needs.
  • Boosted sales revenue by implementing effective account management strategies and identifying cross-selling opportunities.
  • Utilized CRM software to track client interactions, ensuring timely responses and appropriate escalation when necessary.
  • Collaborated closely with warehouse and logistics teams for smooth order fulfillment processes.

Education

Bachelor of Arts - Studio Arts

University of West Georgia
Carrollton, GA
05.2009

Skills

  • Teamwork and Collaboration
  • People Management
  • Complex Problem-Solving
  • Attention to Detail
  • Quality Improvement
  • Coaching and Mentoring

Timeline

Sales Development Team Leader

BuildingReports
03.2019 - 04.2024

Account Executive

PointClear
08.2018 - 02.2019

Team Lead

PointClear
01.2018 - 08.2018

Program Coordinator

PointClear
06.2016 - 01.2018

Sales Development Representative

PointClear
10.2014 - 06.2016

Inside Account Manager

Sofo Foods Of Georgia
10.2012 - 10.2014

Bachelor of Arts - Studio Arts

University of West Georgia

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Ryan Livingston