Ryan Lopez
Oklahoma City,OK
Summary
Experienced with warehouse operations, inventory control, and team supervision. Utilizes effective communication and organizational skills to enhance workflow efficiency and team productivity. Track record of implementing process improvements and ensuring high standards of accuracy and safety.
Overview
14
14
years of professional experience
Work History
Warehouse Supervisor
Arrow Distributing
08.2015 - Current
- Manage a team of warehouse workers for optimal scheduling, task delegation, and overall productivity.
- Used warehouse management software to reconcile daily inventory.
- Oversaw shipping and receiving, distribution and workplace safety.
- Increased accuracy in order fulfillment with thorough quality control checks before shipping orders.
Delivery Driver
Ole Mexican Foods
09.2014 - 07.2015
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Loaded truck and properly secured items to prevent damage for deliveries.
Tech Support Lead
Xerox Inc.
11.2010 - 07.2014
- Managed a team of support professionals, fostering teamwork and setting performance goals.
- Conducted regular performance evaluations and provided constructive feedback for continuous improvement among team members.
- Monitored and analyzed support metrics to detect trends, identify gaps, and recommend solutions for improvement.
- Proactively identified potential product flaws through pattern analysis of recurring customer issues.
- Developed and maintained relationships with key clients, ensuring long-term customer loyalty.
Education
High School Diploma -
Coyle High School
Coyle, Oklahoma05-2008
Skills
- Warehouse operations
- Inventory management
- Problem-solving
- Warehouse organization
- Warehouse safety
- Shipping and receiving
- Attention to detail
- Forklift operations
- Order pulling
- Quality control
- Team management
- Escalation handling
- Feedback management
- Network troubleshooting
- Remote support
- Customer service
Timeline
Warehouse Supervisor
Arrow Distributing
08.2015 - Current
Delivery Driver
Ole Mexican Foods
09.2014 - 07.2015
Tech Support Lead
Xerox Inc.
11.2010 - 07.2014
High School Diploma -
Coyle High School
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