Ryan Love
Nottingham,MD
Summary
Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Account Manager
Broadlume
11.2021 - 01.2023
- Manage multiple clients while establishing and maintaining strong relationships throughout the client'spartnership with the company
- Manage new client kick-off meetings which includes understanding client goals, aligning on strategy,determining metrics for measuring success, and building a collaborative relationship with clients
- Organize and facilitate monthly client review meetings to discuss reports and recommend new ideasbased on metrics with senior level AMs
- Proactively find trends across client accounts to identify opportunities, address problems and avoidrecurring issues
- Achieve customer retention and sales quotas
- Make outbound phone calls and conduct webinars with current clients while maintaining an up-to-date
- CRM for tracking
- Work closely with the Paid Media team to ensure success of client advertising campaigns
- Paid Media
Search Marketing Supervisor
Compulse
05.2021 - 11.2021
- Managed the paid search team in their day to day job responsibilities
- Developed team strategies and tools to help increase efficiency
- Met and onboarded new clients into paid search to find the best solution for their needs
- Provided regular benchmarks and reports for clients
- Oversaw between 250 – 300 active paid search campaigns each month
- Maintained team needs, with strong emphasis on team morale
- Researched new Google policies, products, and services to grow the paid search product
- Oversaw and managed the implementation of an India-based paid search team
- Paid Media
Search Marketing Specialist
Compulse
06.2019 - 05.2021
- Managed paid search clients from initial client quotes to campaign management
- Collaborated on campaign strategy, ad copy creation and bid optimization
- Ryan Love - page 1
- Researched keyword performance for trends to meet campaign goals
- Provided benchmarks and recommendations/insights into campaign performance
- Built and managed over $500,000/ month in client campaigns
- Maintained client relationships and ascertained individual business needs
- Researched business areas to fine tune client solutions
Aviation and Aerospace Teacher
Frank H. Peterson Academies
06.2018 - 06.2019
- Planned, prepared, and delivered instructional activities that facilitate active learning
- Established and communicated clear objectives for all learning activities
- Provided a variety of learning materials and resources for use in educational activities
- Identified and selected different instructional resources and methods to meet students' varying needs
- Used relevant technology to support instruction
- Observed and evaluate student's performance and development
- Maintained all necessary records accurately and completely as required by law, district policiesand school regulations
- Maintained discipline in accordance with the rules and disciplinary systems of the school
- Appliedappropriate disciplinary measures where necessary
- Kept updated with developments in subject area, teaching resources and methods
Naval Flight Officer
US Navy
09.2014 - 09.2018
- Managed crew coordination for the successful completion of Naval flight missions
- Coordinated the operations of 36 million dollar Naval aircraft and equipment
- Maintained integrity of Secret and Top Secret materials
- Led 11-man crews on complex mission sets
- Maintained daily operations of squadron Information Technology office
- Assigned and maintained over 500 Active NMCI email accounts for the squadron
- Demonstrated effective leadership over civilian contractors and enlisted personnel
- Demonstrated expertise in aircraft systems and safety
- Planned strategic completion of missions tasked by superior officers
- Trained in quality assurance of sensitive materials
Education
Certifications , Computer and Information Systems Security/Information Assurance -
LeaderQuest
2018
Bachelor of Science - BS - Sociology and Anthropology
Towson University
2013
Skills
- Cost Reviewing
- Regional Accounts
- Account Management
- Customer Satisfaction
- Data Analysis
- Landing Page Optimization
- Staff Management
- Account Verification
- Business Development
Certification
Google Ads Certification - Google
IT Information Library Foundations Certification (ITIL) Private Aircraft Pilot - Federal Aviation Administration Naval Flight Officer Warfare Device - US Navy
Skills Crew Coordination Computer Literacy ITIL Certified Cybersecurity Training Leadership Management Customer Service CompTIA A+
Timeline
Account Manager
Broadlume
11.2021 - 01.2023
Search Marketing Supervisor
Compulse
05.2021 - 11.2021
Search Marketing Specialist
Compulse
06.2019 - 05.2021
Aviation and Aerospace Teacher
Frank H. Peterson Academies
06.2018 - 06.2019
Naval Flight Officer
US Navy
09.2014 - 09.2018
Certifications , Computer and Information Systems Security/Information Assurance -
LeaderQuest
Bachelor of Science - BS - Sociology and Anthropology
Towson University
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