Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Expanded customer base through cold calling, networking, and relationship building.
Increased sales revenue by identifying and targeting high-potential accounts.
Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
English Teacher, Head Basketball Coach, Track Coach
Springville High School
07.2021 - 07.2022
7th/8th English Teacher, Head Basketball Coach
Erwin Middle School
08.2020 - 07.2021
Retail Sales Manager
The Vitamin Shoppe
11.2017 - 09.2018
Supervise, train and assist all employees like Sales Representatives and Retail Store Clerks in customer service, store maintenance and product promotions
Seek ways to better promote the store, the product line and service within the store
Manage all controllable costs with a view to maintaining profitability
Hire and train as needed to ensure adequate personnel is on hand to provide outstanding customer service.
Assistant Manager
Nike Factory Store
04.2015 - 11.2017
Responsible for customer service and management of vital store functions
Develop and maintain a schedule for employees and promotions centered on holiday sales and other cycles
Maintain proper inventory levels, ensure stocking, implement purchasing plans and maintain contact with suppliers to ensure maximum efficiency in meeting sales goals
Implement cross-training of employees and Assistant Managers to maintain productivity at all times.
Education
Master of Arts in Teaching - Secondary English
University of West Alabama
Livingston, AL
Bachelor of Arts - English
University of Alabama At Birmingham
Birmingham, AL
References
Jesse Masters, Mitek Sports Medicine Sales Consultant, (205) 639-9366
Andrew Shannon, Territory Manager at Invisalign, (205) 365-7347
Kaleb Crowe, Sales Manager at Keyence Corporation, (256) 343-5003
Timeline
Sales Representative
Keyence Corporation
07.2022 - Current
English Teacher, Head Basketball Coach, Track Coach