Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
22
22
years of professional experience
Work History
Branch Manager
Flynn BEC, LP
Beaverton, OR
05.2024 - 07.2024
- Achieved a consistent track record of assembling and managing a diverse workforce including 40 office staff members and 210 field employees, generating an impressive annual revenue of 65 million dollars over a period of 7 years.
Resolved escalated customer complaints in a timely manner.
Directed daily operations of the branch, including customer service, human resources, sales and marketing activities.
Maintained up-to-date knowledge of industry trends, competitive landscape and regulatory environment.
Monitored financial performance of the branch on a monthly basis.
Assisted other branches when needed during peak periods or special projects.
Created reports summarizing operational performance metrics for senior management review.
Provided feedback on employee performance evaluations conducted by supervisors.
Managed staff scheduling, hiring and training processes.
Participated in community events to promote brand awareness.
Developed strategies to increase customer satisfaction and loyalty.
Conducted regular performance reviews for all employees in the branch.
Identified opportunities for process improvement initiatives within the branch.
Implemented internal control procedures to minimize risk exposure and maximize profitability.
Established strong working relationships with external partners such as vendors and suppliers.
Branch Manager
Cobra BEC, LP
Beaverton, OR
02.2017 - 05.2018
Was asked to move to Portland from the Seattle market to green field an new branch within a larger company.
Construction Project Manager/Project Estimator
Cobra BEC
Seattle, WA
07.2013 - 02.2017
Led post-project reviews to assess successes and failures and identify areas for improvement.
Conducted regular meetings with clients to discuss progress reports and changes in scope or design.
Ensured compliance with local building codes and safety regulations.
Negotiated contracts with vendors, suppliers, contractors, and other stakeholders.
Developed and implemented project plans, budgets, and schedules.
Analyzed cost estimates to determine if they are within budget constraints.
Provided technical guidance to on-site personnel including laborers and supervisors.
Advised clients on innovative ways to reduce overall costs while maintaining quality standards.
Managed submittals and processing of Requests for Information between general contractor, owner, and owner's consultants.
Implemented quality assurance and safety standards and maintained compliance with construction contract documents and contractor safety program.
Estimated construction costs accurately, achieving consistent business profits.
Monitored daily construction and evaluated project progress, contract compliance and safety.
Superintendent
Cobra BEC
Seattle, WA
02.2010 - 07.2013
Identified potential problems before they arose through regular inspections of equipment and supplies.
Monitored labor productivity levels to maximize efficiency while maintaining quality standards.
Recruited and hired workers, in addition to supervising and monitoring daily performance.
Delegated work to staff, setting priorities and goals.
Defined and monitored personnel and project schedules to ensure on-time project completion.
Construction Foreman
Cobra BEC
Seattle, WA
04.2008 - 02.2010
Monitored the use of resources including personnel, materials, machines, tools and vehicles during project execution.
Directed workers in proper techniques for installation or repair of structures according to blueprints or specifications.
Inspected construction sites to ensure safety regulations are met.
Coordinated with other trades on-site for efficient scheduling of materials delivery, labor force and equipment requirements.
Commercial Roofer
Cobra BEC
Spokane, WA
09.2002 - 04.2008
Operated heavy machinery such as forklifts or cranes when loading and unloading materials onto the job site.
Built custom flashings for special applications based upon blueprints provided by clients.
Maintained a safe working environment by adhering to OSHA regulations when installing commercial roofs.
Collaborated with other tradesmen when necessary in order to complete projects efficiently.
Disassembled old roofs and disposed of components.
Participated in all phases and types of commercial roofing.
Repaired and replaced roof membrane, sub roofing, sheathing and base materials.
Communicated clearly and reliably with foreman and crew leaders, highlighting safety concerns and detailing project progress.