Summary
Overview
Work History
Education
Skills
Volunteer Experience
Certification
Languages
Timeline
Generic

Ryan Mack

New York City,NY

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Youth Group Leader

Police Athletic League Inc
06.2021 - 08.2023
  • Coordinated mentorship programs to match experienced leaders with newer members, cultivating leadership development throughout the organization.
  • Established a safe and inclusive environment during group meetings, ensuring all members felt comfortable sharing their thoughts and opinions.
  • Assisted with fundraising activities.
  • Promoted positive peer relationships within the group via icebreakers, collaborative projects, and small-group discussions centered around core values.
  • Implemented conflict resolution strategies when necessary, addressing any issues or concerns among group members promptly and effectively.
  • Assisted in developing a comprehensive curriculum for the youth program, promoting social skills and personal growth.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Security Guard Supervisor

All-Star Security
08.2021 - Current
  • Completed shift handover reports and debriefed next shift upon arrival.
  • Oversaw team of security officers and managed scheduling and performance evaluations.
  • Conducted regular patrols of facility to detect and deter security threats.
  • Developed and implemented security policies, procedures and systems to protect personnel, property and data.
  • Reduced incidents of theft and vandalism by maintaining a visible presence during patrols and monitoring CCTV systems.
  • Monitored and evaluated performance of security personnel and provided feedback to improve performance.
  • Collaborated with management to develop security policies and procedures.

Education

Bachelor of Science - Computer And Information Sciences

John Jay College of Criminal Justice of The City University of New York
New York, NY
12.2024

Skills

  • Time Management
  • Verbal and written communication
  • Computer Skills
  • Operations Management
  • Problem-Solving
  • Project Management
  • De-Escalation Techniques

Volunteer Experience

  • Opportunity Charter School, Varsity Baseball (09/2015 - 06/2019), Varsity Track and Field/ Cross Country (Captain) (09/2015 - 2019), Varsity Football (Captain) (09/2016 - 06/2019), Varsity Soccer (09/2018 - 06/2019), Student Council President (09/2016 - 06/2019), Most Dedicated Award (06/2018)
  • Harlem Street Squash, Perfect Attendance (09/2013 - 06/2019)
  • Global Youth Service Day, American Cancer Society, Breast Cancer Walk (09/2013 - 06/2019), AIDS Walk New York (09/2013 - 06/2019), New York Food Bank (09/2013 - 06/2019), Million Trees NYC (09/2013 - 06/2019), Neighborhood Coalition for Shelter (09/2013 - Present), Food Bank for New York City (09/2013 - Present), Carrie McCracken TRUCE Community Garden (09/2013 - Present), New York City Vote (11/2013 - Present)
  • Peer Mentoring, Seeds of Peace Leadership Program (07/2017 - 08/2018), Academic Award (09/2018), Production Assistant Photo Shoot (09/12/2018)

Certification

  • Licensed Security Guard - EXP: 03/11/2025
  • Certified Fire Guard, F01, F03, and F04
  • Certified American Red Cross course: Adult CPR/AED
  • Certified ID Checker


Languages

Spanish
Elementary
English
Native or Bilingual
ASL
Elementary

Timeline

Security Guard Supervisor

All-Star Security
08.2021 - Current

Youth Group Leader

Police Athletic League Inc
06.2021 - 08.2023

Bachelor of Science - Computer And Information Sciences

John Jay College of Criminal Justice of The City University of New York

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Ryan Mack