Ryan Mackay
Great Plains
Cawker City
21
years of professional experience
Meticulous assembler and former owner/operator with a strong work ethic. 20+ years in leading teams, managing projects, and achieving safety and efficiency goals. Committed to fostering a positive work culture and driving continuous improvement.
Work History
Expert Assembler
2 Years 4 Months- Performed assembly and inspection of products to ensure compliance with Great Plains quality standards and engineered specifications.
- Assist team members to help meet product deadlines
- Clean and organize to meet Great Plains 5s goals
- Came up with more efficient, simpler and safer ways to assemble products. (augers, turnbuckles , and product standards)
- Obtained Forklift License August 2025
- Lead others in assembling products
Owner/Operator
11 Years 2 Months- Evaluated project specifications to create competitive bids
- Manage time sensitive deadlines
- Hire, interview, train and lead a team of 12 employees sometime in multiple states and locations.
- Plan monthly calendars with builders to meet company goals and deadlines
- Problem solve when things go not as planned, ability to create new plans/ideas on the fly
- manage employees to get the best or most out of them.
- Manage budgets, simple accounting tasks
- Adjust and run payroll
- Obtained OSHA 50
Assistant Store Manager, Store Manager
9 Years 7 Months- Trained and mentored staff on operational procedures and customer service excellence.
- Analyzed sales data to identify trends, driving strategic promotions and menu adjustments.
- Implemented inventory management systems to streamline stock levels and reduce waste.
- Supervised daily operations to ensure optimal service and adherence to company standards.
- Managed up to 24 employees at a time
- Coordinated scheduling for staff to optimize labor costs while maintaining service quality.
- Developed training materials that improved onboarding processes for new employees.
- Obtained Rookie Manager of the Year and Manager of the Year in consecutive years. Must grow sales, lower payroll, and grow profits
- Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
Education
Golf Course , Turf, And Business Management - Business And Golf Course Management
Skills
Ability to read blueprints
Lean manufacturing principles
Safety compliance
OSHA
Project management
Reading blueprints
Hiring and training
Employee optimization
Team leadership
Employee relations
Strong work ethic
Timeline
Expert Assembler
Great Plains
04.2024 - CurrentRead More
Owner/Operator
Midwest Finishing Pros
01.2013 - 03.2024Read More
Assistant Store Manager, Store Manager
Restaurant Services Inc. (Pizza Hut)
05.2005 - 12.2014Read More
Mundus Institute
Golf Course , Turf, And Business Management from Business And Golf Course Management
Read More