Ryan Madden
San Rafael,CA
Summary
Results-driven leader committed to continuous growth in production, building a strong sales team, thus achieving short and long term company goals.
Overview
19
19
years of professional experience
Work History
Area/Regional Sales Manager
Union Home Mortgage
03.2023 - Current
- Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
- Developed and maintained positive relationships with clients in assigned sales territories.
- Participated in sales calls with direct reports to strengthen customer relationships and uncover possible opportunities for growth.
- Collaborated with senior executives to evaluate performance in regional area and develop strategies to expand revenue generation.
- Generated detailed sales reports and forecasts to analyze performance and track progress.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Effectively recruited and hired highly talented individuals bringing exceptional skills and expertise to sales team.
Divisional Manager
Cardinal Financial Corp
06.2022 - 03.2023
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Managed accounts to retain existing relationships and grow share of business.
- Created and implemented new business opportunities by utilizing strategic networking strategies.
- Monitored sales team performance, analyzed sales data and reported information to area managers.
- Developed and executed sales presentations as well as both internal and external product training workshops.
- Identified opportunities for growth within Western United States territory and collaborated with sales teams to reach sales goal.
- Maximized performance by monitoring daily activities and mentoring team members
Regional Manager
Guaranteed Rate Affinity
08.2018 - 06.2022
- Managed and motivated sales team to increase loan production in 2 years from $300million to $1.1billion
- Effectively recruited and hired over 50 highly talented individuals bringing exceptional skills and expertise to sales team.
- Made onsite sales calls to prospective customers to help sales representatives close lucrative deals.
- Collaborated with senior executives from both Guaranteed Rate Affinity and Realogy to evaluate performance in regional area and develop strategies to expand revenue generation.
- Exceeded targets by building, directing and motivating high-performing sales team.
- Met with each sales representative on monthly basis to answer questions, resolve issues and identify new strategies.
- Held weekly meetings with Origination Managers to identify techniques to overcome sales obstacles.
Area Production Manager/Business Development Executive
Commerce Home Mortgage
03.2018 - 08.2018
- Created new production team in Pacific Northwest Region
- Help facilitate acquisition of West Coast Regional Lender that included 22 branches and over 80 loan officers
- Expanded company footprint into Fresno market
- Increased production staff in Bay Area which increased overall company production to new record volume
- Implemented creative sales training techniques for new and existing staff to increase revenue and overall success
- Communicated directly with customers and partners to build strong business networks and relationships
- Established and maintained highly effective relationships with clients and industry partners to drive growth
- Implemented innovative business development strategies to increase customer base and expand market share
Area Sales Manager/Business Development Manager
Caliber Home Loans/Banc Home Loans
02.2014 - 01.2018
- Branches:
- Northern CA- Novato, Campbell, Los Gatos, San Jose
- Central Valley- Fresno
- Responsible for sales recruitment, sales support, production growth and sales retention
- Recruited and hired over 130 mortgage professionals while performing Business Development Manager position
- Increased production by 100% when taking over Area Manager position in January 2015
- Restaffed branches after Caliber purchased Banc Home Loans in April 2017 through strategic hires after many of existing sales force left
- Followed new hire training and onboarding to ensure a smooth transition for in sales staff
- Effectively staffed to given metrics
- Zero buy backs over past 2 years as Area Manager
Sales Manager/Business Development Manager
Guarantee Mortgage
08.2011 - 02.2014
- Increased sales force by adding over 35 mortgage professionals in 2 plus years at company
- Oversaw production of over 100 loan officers spread over 8 branches
- Increased company loan volume from $1.9 billion in 2011 to $2.4 billion in 2012
- Maintained company volume in 2013 at $2.0 billion
- Oversaw company's over 30 lender relationships and reduced to 14 by end of 2013 to ensure more business goes to company's mortgage bank
- Co-Managed San Rafael Branch, helped revamp and install new branch efficiencies to increase turn times and production
- Managed branch to profit month over month while co-managing
- Worked closely with compliance team prior to company's CFPB audit
District Manager/Regional Sales Manager
First California Mortgage
09.2008 - 08.2011
- Managed Sales in CA, consisting of 12 wholesale account executives
- Created oversight and management of key sales production metrics and strategic plans
- Creation and implementation of strategic plans relating to recruiting, compliance, funded volume, profitability, revenue, marketing and market share
- Ranked number one Regional Manager every month I was with company
- Increased territory pull through from 74% to 91%
- Increased volume 200% in 2009 from 2008
- Maintained volume from 2009 in 2010 and 2011
- Developed inside sales team to handle smaller populated broker offices
Regional Vice President
IndyMac Bank
04.2005 - 07.2008
- Oversee all daily production from Oregon border, south to Santa Maria.
- Responsible for territory management, sales recruitment, training and business development for IndyMac Bank
- Aligned organizational objectives with company mission to increase business growth and integrate work strategies
- Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities
- Consistently ranked in top 3 nationally for IndyMac Bank
- My teams annual volume in my last three years: 2006- $967,649,616; 2007- $631,883,583; 2008 (through July) $465,984,167
- Increased volume from $934,000 (6/05) to $112,427,677 (10/06)
- Increased revenue from $21,859 (6/05) to $2,041,210 (10/06)
- Increase active customers from 28 (7/05) to 118 (7/08)
Education
Bachelor of Arts - Media Studies
Menlo College
Atherton, CA05.1996
Skills
- Proven ability to attract, hire, build and retain successful and professional sales staff utilizing social network tools, as well as personal networking and cold calling
- Consistently exceeded sales goals, by unit production, volume production and customer service criteria
- Excellent leadership, communication and organizational skills
- Ability to work within framework of budget and driving volume without sacrificing customer service
- Experienced with both start up and existing sales operations
- Adept at territory management
- Knowledge and understanding of key territory development strategies to increase production
Accomplishments
- Inducted into Menlo College Athletic Hall of Fame (2012)
- Countrywide Home Loans- Top 10 in volume nationwide (2002 and 2003)
- IndyMac Bank- Team Builder Award (2005)
- IndyMac Bank- Area Manager of the Year (2006)
- IndyMac Bank- Sales Executive Council Member (2006 and 2007)
- First California Mortgage- President's Club (2009, 2010, 2011)
Affiliations
- Member of California Association of Mortgage Professionals (former San Francisco/Peninsula and North Bay Board Member)
- Las Gallinas Lions Club (Volunteer Organization)
- Dixie School District Measure C Oversight Committee Member
- Marinwood Community Services District Park and Recreation Board Member
- Marinwood Village Task Force
- Marinwood Waterdevils Swim Team Board Member
- Marin Swim League Board Member
- Youth Coach- Dixie/Terra Linda Little League, Dixie Youth Soccer Association, CYO Volleyball
Timeline
Area/Regional Sales Manager
Union Home Mortgage
03.2023 - Current
Divisional Manager
Cardinal Financial Corp
06.2022 - 03.2023
Regional Manager
Guaranteed Rate Affinity
08.2018 - 06.2022
Area Production Manager/Business Development Executive
Commerce Home Mortgage
03.2018 - 08.2018
Area Sales Manager/Business Development Manager
Caliber Home Loans/Banc Home Loans
02.2014 - 01.2018
Sales Manager/Business Development Manager
Guarantee Mortgage
08.2011 - 02.2014
District Manager/Regional Sales Manager
First California Mortgage
09.2008 - 08.2011
Regional Vice President
IndyMac Bank
04.2005 - 07.2008
Bachelor of Arts - Media Studies
Menlo College
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