Ryan Madrigal
Retail associate/Food service
Simi Valley,CA
Summary
Motivated and reliable individual with extensive experience in retail and customer service. I take pride in my work and look forward to maintaining a strong shopping experience for customers as well as a positive team environment.
Overview
6
6
years of professional experience
Work History
Sales Associate
Urban Outfitters, Inc.
08.2018 - 04.2023
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
Front of House Team Member
Chick-fil-A
02.2017 - 07.2017
- Enhanced customer satisfaction by providing exceptional service and maintaining a welcoming atmosphere.
- Assisted in boosting restaurant sales by upselling menu items and promoting daily specials to guests.
- Maintained cleanliness and organization of dining area, contributing to a more enjoyable dining experience for patrons.
- Collaborated with kitchen staff to ensure accurate and timely delivery of food orders, reducing wait times for customers.
Education
Bachelor of Arts - Psychology
California State University - Los Angeles
Los Angeles, CA08.2026
Associate of Arts - Psychology
Moorpark College
Moorpark, CA12.2023
Skills
- Order Processing
- Inventory Control
- Retail Store Operations
- Merchandising Knowledge
- Outgoing Personality
- Customer Needs Assessment
- Store Opening and Closing
- Customer Service
- Reliable and Punctual
Timeline
Sales Associate
Urban Outfitters, Inc.
08.2018 - 04.2023
Front of House Team Member
Chick-fil-A
02.2017 - 07.2017
Bachelor of Arts - Psychology
California State University - Los Angeles
Associate of Arts - Psychology
Moorpark College
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