Ryan Maher
Lowell,MA
Summary
Dynamic customer service professional with extensive experience at Best Buy, excelling in customer service training and documentation. Proven ability to enhance customer satisfaction through superb service and streamlined processes. Skilled in analyzing feedback to drive improvements, ensuring a positive experience for all clients while maintaining high standards of performance.
Overview
2026
2026
years of professional experience
Work History
Customer Service
American Eagle Outfitters, Inc
Food Service Worker
Delaware North
11.2017 - Current
- Assisted in food preparation and assembly, ensuring adherence to hygiene standards.
- Maintained cleanliness of workstations and dining areas, promoting a safe environment for customers.
- Served meals efficiently, enhancing customer satisfaction through attentive service.
- Supported inventory management by restocking supplies and monitoring freshness of ingredients.
Electronics Technician
ZVOX Audio
06.2022 - 06.2025
- Conducted troubleshooting and repair of audio equipment, ensuring optimal performance and reliability.
- Assembled electronic components following detailed schematics and technical documentation.
- Calibrated audio systems to meet quality standards, enhancing user experience and satisfaction.
- Assisted in the testing of new product prototypes, providing feedback for design improvements.
Security Supervisor
Allied Universal Security Services
03.2020 - 06.2021
- Supervised security personnel, ensuring adherence to protocols and procedures.
- Conducted regular inspections of premises to identify vulnerabilities and enforce safety measures.
- Coordinated response efforts during incidents, maintaining communication with local law enforcement and emergency services.
- Implemented training programs for new staff, enhancing team performance and compliance with regulations.
Security Officer
Securitas Security Services USA
03.2012 - 05.2016
- Monitored premises to ensure safety and security of personnel and property.
- Conducted regular patrols to detect and prevent unauthorized access or suspicious activities.
- Responded to alarms and incidents, coordinating with local law enforcement when necessary.
- Enforced company policies by documenting violations and reporting incidents promptly.
Customer Service
Best Buy
09.2009 - 06.2012
- Supported customer service improvements with detailed feedback analysis.
- Met customer service goals and exceeded customer expectations.
- Streamlined account management processes for improved efficiency and customer service.
- Developed customer service scorecards to measure customer service performance.
Education
Masconomet Regional High School
Topsfield, MASkills
- Customer service training
- Professional customer service
- Superb customer service
- Customer service documentation
Timeline
Electronics Technician
ZVOX Audio
06.2022 - 06.2025
Security Supervisor
Allied Universal Security Services
03.2020 - 06.2021
Food Service Worker
Delaware North
11.2017 - Current
Security Officer
Securitas Security Services USA
03.2012 - 05.2016
Customer Service
Best Buy
09.2009 - 06.2012
Customer Service
American Eagle Outfitters, Inc
Masconomet Regional High School
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