Ryan Maiers
Lake Wylie,SC
Summary
A dynamic individual with hands-on experience in various sales & customer service industries, possessing a talent for navigating challenges and finding effective solutions. Strong problem-solving skills and proactive approach enable tackling new tasks with confidence. Known for adaptability, creativity, and a results-oriented mindset, committed to making meaningful contributions and advancing organizational goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
20
20
years of professional experience
Work History
Mortgage Loan Originator
ALCOVA Mortgage
09.2023 - Current
- Conducted thorough financial assessments to determine loan eligibility and recommend suitable mortgage products
- Effectively communicated complex mortgage terms to clients, ensuring transparency and understanding
- Successfully originated and processed mortgage loans, maintaining a high level of customer satisfaction
- Updated borrowers through each step of loan application, approval and closing processes while remaining attentive to customer needs
Life & Health Insurance Agent
Bankers Life
01.2023 - 07.2023
- Performed needs analysis to obtain information required to make appropriate health insurance product recommendations
- Verified insurance coverage by telephone and online to guarantee proper reimbursement of benefits and estimate patients' financial responsibilities
- Monitored changes in health insurance laws and regulations to verify continuous compliance
- Answered inbound calls from existing and future policyholders to answer inquiries and discuss insurance options
- Developed tailored health insurance plans to meet individualized client needs
Owner Operator
Executive Landscaping of the Carolinas
01.2021 - 01.2023
- Developed lasting customer relationships and grew network over time
- Monitored weekly and daily scheduled tasks to achieve desired workflow speed
- Answered questions and addressed customer concerns according to rigorous timetables, supporting diverse lawn health and landscape development requests
- Trained over new employees on equipment, closely monitoring use for safety and adherence to company protocols
- Educated clients on proper lawn and plant care, giving details on appropriate watering and fertilization
- Reviewed landscape project tasks, determining budgets and timelines for completion
Homemaker
Homemaker Services
01.2015 - 01.2020
Inside Sales Representative
American Tire Distributors
01.2010 - 01.2015
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential
- Answered customers' questions regarding products, prices, and availability
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company
- Developed strategic relationships with existing customers by learning preferences and managing regular communications
- Attended meeting and sales events to learn latest developments and brainstorm new sales strategies
- Negotiated prices and terms of sales with potential customers to reach mutually beneficial agreement
- Negotiated prices, terms of sales and service agreements
- Developed and maintained strong working relationships with professionals within assigned territory
Service Writer
Griffin Brothers Tire & Auto
01.2005 - 01.2010
- Consulted with customers to assess service requirements and produce accurate orders
- Logged work orders and change orders into database to track job status
- Presented different repair options to customers to help each person make appropriate choices
- Worked effectively with repair staff and parts providers, staying current on availability and service processes
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates
- Increased efficiency and performance by monitoring team member productivity and providing feedback
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives
Education
Mitchell Community College
Statesville, NCHigh School Diploma -
South Iredell High School
Statesville, NCLicensed - Property, Causalty, Life, Accident & Health
Insurance Producer
Licensed - SC & NC
Mortgage Loan Originator
Skills
- Microsoft Office
- Excellent customer service
- Meeting or exceeding sales targets
- Interpersonal skills
- Exceptional verbal and written communication
- Time management
- Working independently
- Hiring, training, and motivating staff
- Marketing expertise
- Goal-Oriented
- Risk mitigation
- Client account management
Hobbies and Interests
- Golf
- Mountain Biking
- Boating
Volunteer Experience
As a member of my local Rotary Club, I'm proud to be part of several community-focused volunteer initiatives. Twice a year, we organize a river sweep to collect trash and keep our waterways clean. In the spring, we also host the 'Paddle for the Cure,' a fundraising event where we paddle together to raise awareness and funds for Alzheimer's disease research.
Cover Letter
I am pleased to be applying for this compelling role at your company. My extensive background of business operations, sales, and management, coupled with my strong work ethic, make me the ideal candidate for this prominent position. To share a little more about my professional background, I have had the opportunity to hold various positions in business-to-business sales, retail sales, and service work throughout my career. Most recently, I served as a Loan Originator at Alcova Mortgage, and while it has been a rewarding and valuable learning experience, I am now enthusiastic about embracing my next opportunity. In every opportunity I am given, I am able to collaborate well with others, effectively communicate, and maintain a positive attitude in a fast-paced environment. My current and previous clients would say that I am hardworking, reliable, and consistently deliver results that go above and beyond expectations. I am confident that my diverse professional experiences make me the ideal candidate for the role I am applying for with you today. Attached is my resume for your review. I look forward to discussing the open position in more detail soon.
Timeline
Mortgage Loan Originator
ALCOVA Mortgage
09.2023 - Current
Life & Health Insurance Agent
Bankers Life
01.2023 - 07.2023
Owner Operator
Executive Landscaping of the Carolinas
01.2021 - 01.2023
Homemaker
Homemaker Services
01.2015 - 01.2020
Inside Sales Representative
American Tire Distributors
01.2010 - 01.2015
Service Writer
Griffin Brothers Tire & Auto
01.2005 - 01.2010
Mitchell Community College
High School Diploma -
South Iredell High School
Licensed - Property, Causalty, Life, Accident & Health
Insurance Producer
Licensed - SC & NC
Mortgage Loan Originator
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