Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ryan Majors

North Las Vegas

Summary

Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

Overview

9
9
years of professional experience

Work History

Pet Care Associate

PetSmart
11.2024 - Current
  • Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
  • Delivered continuous focus and attention to lodged animals, promoting high level of care and oversight.
  • Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Operations Associate

Ralph Lauren
03.2017 - 11.2024
  • Maintained and prioritized to-do-list and followed up to complete tasks on-time.
  • Followed shipping and receiving procedures for goods and materials.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as 60 pounds.

Front End Supervisor

Party City
09.2016 - 11.2017
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.

Education

Associate of Arts - Hospitality

College of Southern Nevada
Las Vegas, NV
06-2014

High School Diploma -

Cimarron Memorial HS
Las Vegas, NV
06-2012

Skills

  • Product restocking
  • Cash register operation
  • Multitasking and organization
  • Sales techniques

Timeline

Pet Care Associate

PetSmart
11.2024 - Current

Operations Associate

Ralph Lauren
03.2017 - 11.2024

Front End Supervisor

Party City
09.2016 - 11.2017

Associate of Arts - Hospitality

College of Southern Nevada

High School Diploma -

Cimarron Memorial HS

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