Ryan Mansfield
Clinton
Summary
MBA graduate with a diverse background in operations, business analytics, and client relations. Achievements include driving omni-channel sales and leading cross-functional initiatives, with a focus on improving efficiency and customer satisfaction. Recognized for strategic thinking and the ability to foster strong relationships within dynamic business environments.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Operations & Service Leader / Omni Sales Leader
Michael Kors
03.2023 - 10.2025
- Oversaw omni-channel sales and fulfillment activities, enhancing order processing and customer service execution.
- Established and managed relationships with high-volume reseller accounts, contributing significantly to store sales performance.
- Acquired a client relationship that generated more than $500,000 in sales revenue.
- Successfully retained and transitioned reseller clients following changes in marketplace resale policies, helping customers migrate from Amazon to Walmart Marketplace.
- Created independent reseller outreach strategy by identifying prospective clients online and conducting direct business development efforts.
- Developed client acquisition approach that became primary method for generating reseller business.
- Directed daily store operations and supervised teams of up to 5 associates during shifts, frequently serving as acting floor or back-of-house leader in the absence of management.
- Managed inventory processes, shipment coordination, audits, deposits, register reconciliation, and secure payment transactions.
- Trained and mentored approximately 15 associates on sales, operational procedures, customer service, and company standards.
- Managed high-value luxury transactions, including individual purchases exceeding $100,000.
Business & AI Strategy Consulting Project
Boehringer Ingelheim
- Served on a consulting team engaged to evaluate opportunities for improving organizational use of data and artificial intelligence.
- Researched industry best practices and emerging AI applications, benchmarking peer organizations and assessing current-state capabilities to identify improvement areas.
- Assisted in assessing organizational data utilization and identifying opportunities to improve business value through analytics and AI adoption.
- Facilitated cross-functional workshops with stakeholders from multiple departments, guiding discussions and identifying practical AI use cases to enhance collaboration.
- Developed strategic recommendations to improve data accessibility, enhance organizational insights, and identify AI implementation opportunities for business growth.
Corporate Business Analytics Internship
Michael Kors
- Evaluated sales and operational performance metrics, identifying opportunities to improve conversion rate, units per transaction, and average dollar sale.
- Evaluated sales and operational performance metrics, identifying opportunities to improve conversion rate, units per transaction, and average dollar sale.
- Supported leadership teams by tracking performance trends, enabling informed data-driven decision making.
Social Media Marketing Internship
Michael Kors
- Managed official store social media accounts across Instagram, TikTok, and Twitter/X.
- Created and scheduled engaging content with Canva to enhance brand presence across platforms.
- Executed social media marketing initiatives to boost brand awareness and foster customer engagement.
Education
MBA - Management Science
Quinnipiac University
Hamden, CT01-2026
Bachelor of Arts - Media Marketing / Media Studies
Quinnipiac University
Hamden, CT05-2025
Skills
- Operations Management
- Business Development
- Business Analytics
- KPI Analysis
- Data Analysis
- Process Automation
- Strategic Planning
- Client Relationship Management
- Microsoft Excel
- Google Workspace
- Leadership & Team Development
- Communication & Presentation Skills
Consulting And Internship Experience
- Boehringer Ingelheim, Business & AI Strategy Consulting Project, Served on a consulting team engaged to evaluate opportunities for improving organizational use of data and artificial intelligence., Conducted research into industry best practices and emerging AI applications, benchmarking peer organizations and evaluating current-state capabilities., Assisted in assessing organizational data utilization and identifying opportunities to improve business value through analytics and AI adoption., Helped facilitate cross-functional workshops involving stakeholders from multiple departments, guiding discussions, maintaining engagement, and identifying practical AI use cases., Developed strategic recommendations focused on improving data accessibility, organizational insights, and AI implementation opportunities.
- Corporate Business Analytics Internship, Monitored and analyzed key performance indicators (KPIs) across approximately 10 stores within the district., Evaluated sales and operational performance metrics, identifying opportunities to improve conversion rate, units per transaction, and average dollar sale., Assisted leadership teams in tracking performance trends and supporting data-driven decision making.
- Social Media Marketing Internship, Managed official store social media accounts across Instagram, TikTok, and Twitter/X., Developed and published content using Canva while maintaining a consistent content schedule., Supported brand awareness and customer engagement initiatives through social media marketing efforts.
Career Progression
- Operations & Service Leader / Omni Sales Leader
- Floor Service Leader
- Omni Sales Leader
- Sales Associate
Certification
- Machine Learning Professional Certification-RapidMiner (Altair)
- Applications and Use Cases Professional Certification-RapidMiner (Altair)
- AI Essentials Certification-Google
- AI Prompting Certification-Google
Websites
Timeline
Operations & Service Leader / Omni Sales Leader
Michael Kors
03.2023 - 10.2025
Corporate Business Analytics Internship
Michael Kors
Social Media Marketing Internship
Michael Kors
Business & AI Strategy Consulting Project
Boehringer Ingelheim
MBA - Management Science
Quinnipiac University
Bachelor of Arts - Media Marketing / Media Studies
Quinnipiac University