Ryan Marcon
Loves Park,IL
Summary
Individual with outstanding problem solving skills focused on driving continuous improvement through innovative ideas and methods. Motivated in seeking growth opportunities in a dynamic workplace as I am committed to developing crucial skills and expanding my knowledge in various fields. Offering strong attention to detail, skill in reading blueprints, and excellent reliability. I excel at reviewing work orders and multitasking in multiple operations as I consistently put my all into the work I am doing.
Overview
1
1
year of professional experience
Work History
CAP 2 Associate
Walmart
Loves Park, IL
08.2024 - Current
- Utilized problem solving techniques when resolving customer complaints or issues in a timely manner.
- Monitored stock levels and communicated with distributors to ensure availability of merchandise.
- Inspected shipments received from distributors for quality control purposes prior to stocking shelves.
- Resolved customer inquiries regarding product availability, pricing, product features, returns and exchanges.
- Assisted in training new associates on customer service protocols and operational procedures.
- Recognized opportunities for improvement in processes or procedures related to job duties.
- Provided feedback to management on customer needs, complaints, and other related issues.
- Built connections with customers to provide personalized service based on individual needs.
- Assisted customers with locating items on sales floor and in backroom storage areas.
- Cultural competence relating to language barriers and adapting communication styles to respectfully fit there cultural background
- Ran manual and monitored pallet jacks to transfer loads safely between staging, storage and sales floor.
- Coordinated well-organized restocking to present attractive, full shelves for customers.
- Followed pick sheets to pull merchandise for restocking on sales floor.
- Collaborated with team members to divide workloads and meet established objectives.
- Recovered products from multiple departments and returned to correct sales floor locations.
- Helped manage smooth processing of incoming merchandise with proper downstacking techniques to minimize unloading time.
- Stacked merchandise on skids organized and properly to ensure complete and effective transportation
- Kept work areas clean, neat and organized for optimal productivity and work safety standards.
- Demonstrated great teamwork skills with staff members involved in production and transport.
- Inspected merchandise for wear or defects, disposing of damaged or broken items as instructed by supervisors.
- Stocked shelves, racks, and bins with new or transferred merchandise.
- Organized back-room stock shelves according to company policies and procedures.
- Demonstrated an understanding of all products offered in the store in order to answer customer questions.
- Unloaded full merchandise trucks in a timely manner to aid in completing objectives effectively.
- Organized products by various skid departments to be transported with pallet jack to correct sales floor locations
Engineering Intern
Forest City Gear
Roscoe, Illinois
01.2025 - 04.2025
- Participated in brainstorming sessions with engineers and management team members regarding a problem in existing systems or processes.
- Operated machine homing to support the completion of a job in a timely manner
- Operated various grinding machines to aid in completion of a job
- Helped edit process blueprints and designs to guide various machinists to developing the product properly from costumer prints
- Analyzed production data and identified areas of improvement in terms of efficiency, safety, and quality.
- Tested prototypes using various measuring instruments to ensure product specifications were met.
- Performed time studies to determine the most efficient methods for assembly processes.
- Used problem solving techniques when helping distinguish a problem relating to to a faulty product
- Inspected components of industrial equipment for accurate assembly and installation or for defects.
- Performed regular quality checks on manufactured items to identify any defects or discrepancies.
- Maintained accurate records of all manufactured parts, materials and products.
- Viewed step by step process of setting up machine programming and a machine to run a job
- Performed routine maintenance tasks such as cleaning machines, checking fluid levels, lubrication, cleaning.
- Located different tools for jobs around the workplace
- Used grinding equipment for finishing surfaces and sharpening cutting edges on machined parts.
- Viewed upon changing worn cutting tools as needed during operation.
- Viewed upon step by step processes of adjusting machine feed and speed, or the adjustment of machine controls when auto sizer programming was faulty or if machines malfunctioned.
- Aligned components for assembly according to blueprint specifications using measuring instruments such as calipers or dial indicators.
- Followed established safety procedures while operating machinery.
- Observed machine operations to detect malfunctions or out-of-tolerance machining and adjust machines accordingly.
- Troubleshot issues with machines and made necessary repairs or adjustments.
- Read blueprints, sketches, drawings, manuals, specifications or sample part to determine dimensions and tolerance of finished work piece.
- Measured, marked and scribed dimensions as well as reference points on material or work pieces as guides for subsequent machining.
- Calibrated machinery to optimize performance according to prescribed standards and specific project needs.
- Constructed appropriate offset corrections for tool wear, broken tools, and casting variations.
- Followed written instructions to set up and operate manual equipment and computer-controlled production machines.
- Monitored feed and speed of machines during machining process to report problems and required repairs.
- Gauged and maintained tolerances on grinding diameters, depths, squareness and parallelism.
- Calculated dimensions or tolerances using micrometers or vernier calipers.
- Read and followed blueprints, diagrams and drawings to fabricate products.
- Inspected material after completion for accurate measurements of dimensions.
- Monitored machine operation to detect any malfunctions or deviations from expected performance.
- Monitored feed and speed of machines during machining processes.
- Collaboratively resolved a problem relating to a part that was in need of unique adjustments to prevent a scrapped piece
- Used optical comparators, tracers, and various measuring machines to get exact accurate readings to fit costumer print
- Had done magnetic particle inspections on parts using alternate and direct currents to locate if a piece had vertical or horizontal faults or discontinuities.
- Ran material quality tests using various substances like acids or alcohols to observe different reactions on the piece.
- Identified and organized different pieces through positive material identification using a handheld X-ray fluorescence analyzer in our goal to determine the element composition of the pieces
Education
High School Diploma -
Harlem High School
Machesney Park, IL05-2025
Skills
- Customer service
- Problem solving
- Data analysis
- Machine operation
- Entry Level CAD Software
- Exposure to basic Programming
- Critical Thinking
- Attention to Detail
- Task Organization
- Teamwork and Collaboration
- Strong Independent Worker
- Adaptability & Reliability
- Quality control
- Process improvement
- Equipment maintenance
- Blueprint reading
- Willingness to learn
- Time management
- Visual inspection
- Machine troubleshooting
- Equipment monitoring
- Surface grinding
- CNC operation
- Employee training
References
References available upon request.
Timeline
Engineering Intern
Forest City Gear
01.2025 - 04.2025
CAP 2 Associate
Walmart
08.2024 - Current
High School Diploma -
Harlem High School