Ryan Markham
Grand Rapids
Summary
Current Accounting Associate at Acrisure with a strong grasp of our internal financial processes. Experienced in identifying and resolving discrepancies to maintain accurate reporting, with technical proficiency in Applied Epic and Microsoft Excel.
Overview
8
8
years of professional experience
Work History
Accounting Associate
Acrisure
Grand Rapids, MI
07.2024 - Current
- Reconciled high-volume carrier commission statements for direct bill policies.
- Collaborated with external carrier partners to streamline the acquisition of missing commission statements.
- Assisted in training new associates on departmental workflows and best practices.
- Utilized Applied Epic and Microsoft Excel to manage complex financial data, ensuring accuracy and data integrity across all reporting.
Communications Assistant
Davenport University Communications
Grand Rapids, Michigan
12.2023 - 04.2024
- Assembled and proofread the quarterly digital DU Review, a publication created by Davenport to update stakeholders on university news, ensuring zero errors in high-stakes stakeholder communications.
- Utilized Salesforce to maintain accurate stakeholder databases and facilitate targeted communication campaigns to alumni, staff, and current students.
- Enhanced writing capabilities drafting engaging copy for DU email campaigns, social media, and other Davenport communications.
- Collaborated with the marketing and communications team to develop and execute a multi-channel social media strategy, increasing engagement across all platforms.
Stock Picker
Fastenal/Mansco
Hudsonville, Michigan
04.2021 - 08.2023
- Optimized warehouse operations through efficient stock picking and inventory management in a fast-paced team environment.
- Maintained high productivity standards and operational reliability while managing physically demanding logistics tasks.
- Demonstrated proactive problem-solving by identifying and resolving inventory discrepancies to ensure proper order fulfillment.
Assistant Manager
Kilwins Inc.
Grand Rapids, Michigan
07.2018 - 12.2020
- Facilitated premium customer service and conflict resolution, ensuring standards were being maintained during high-volume shifts.
- Exhibited leadership as an Assistant Manager by mentoring team members and streamlining daily operational workflows.
- Coordinated directly with ownership to manage inventory audits and process daily bank deposits to ensure secure and accurate store operations.
Education
BBA - Marketing
Davenport University
Grand Rapids, MI04-2024
Associate of Arts - Marketing
Grand Rapids Community College
Grand Rapids, MI04-2022
Skills
- Applied Epic
- Microsoft Excel
- Communication
- Direct Bill Reconciliation
Timeline
Accounting Associate
Acrisure
07.2024 - Current
Communications Assistant
Davenport University Communications
12.2023 - 04.2024
Stock Picker
Fastenal/Mansco
04.2021 - 08.2023
Assistant Manager
Kilwins Inc.
07.2018 - 12.2020
Associate of Arts - Marketing
Grand Rapids Community College
BBA - Marketing
Davenport University