Ryan J. Marsalis

Bought and Sold Used Forklifts with Dealer Customers around the world (Wholesale) in a highly competitive workplace sales environment.

Coordinated Freight Shipments Internationally via Truck, Train, and Ocean Vessel

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Worked well in a team setting, providing support and guidance.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Passionate about learning and committed to continual improvement.
• Used critical thinking to break down problems, evaluate solutions and make decisions.

On-Call Emergency Facilities Maintenance for major Nationwide Retailers (ex. Petsmart, JoAnn Fabrics, Office Max, and others.

• Improved stakeholder satisfaction by ensuring timely and efficient completion of service projects.
• Managed service project timelines to ensure adherence to deadlines and client requirements.
• Facilitated collaboration for improved problem-solving and streamlined project execution.
• Coordinated project plans to align with organizational goals and service standards.

Assembled, Installed, and Maintained Mobile/Modular Homes on Permanent and Semi-Permanent Foundations.

• Managed day-to-day business operations.
• Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
• Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.

Bought and Sold Used Forklifts with Dealer Customers around the world (Wholesale) in a highly competitive workplace sales environment.

Coordinated Freight Shipments Internationally via Truck, Train, and Ocean Vessel

• Developed and maintained courteous and effective working relationships.
• Proved successful working within tight deadlines and a fast-paced environment.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Demonstrated respect, friendliness and willingness to help wherever needed.

• Managed a Sales Territory consisting of the Southeast Quadrant of the State of KS selling Nissan Forklifts, Thomas Skidsteer Loaders, and Allied Material Handling Products
• Expanded market reach by implementing strategic sales plans across designated territories.
• Achieved revenue growth with effective territory management and proactive client engagement.
• Resolved customer issues promptly, improving overall customer satisfaction and loyalty.
• Negotiated contracts with new and existing clients to secure profitable deals.
• Increased product penetration in target markets through strategic planning and execution.
• Optimized territory coverage to maximize sales opportunities and reduce costs.
• Achieved sales goals and service targets by cultivating and securing new customer relationships.

• Performed Vehicle Maintenance (Oil Changes, Transmission SVC, Differential SVC, A/C Recharges, etc.)
• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Improved customer satisfaction by addressing and resolving complaints promptly.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
• Generated repeat business through exceptional customer service.