Ryan Martinez
San Marcos,TX
Summary
Hardworking and reliable team leader with strong ability in organization and proactivity. Highly familiar with Chartwells values, standards, and operational environment. Currently the highest leadership in Chic-Fil-A at Texas State, and Certified Licensee Leader.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Brand Manager
Chartwells Dining Services
San Marcos , TX
2021.08 - Current
- Trained employees on additional job positions to maintain coverage of roles at all times.
- Met with Store Operator regularly, discussing brand improvement
- Recruited and hired qualified candidates to fill open positions.
- Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
- Facilitated month-end journal entries, account reconciliation and invoicing using MyFinance .
- Upheld company's high standards for business via leading by example and encouraging team members to adhere to corporate policies.
- Set challenging yet attainable goals to encourage continuous staff development
- Remained on call 24/7 as needed to insure store success
Supervisor
Chartwells Compass Group
San Marcos , TX
2020.05 - 2021.08
- Upheld both the Chic Fil A and Chartwells Standard
- Provided ongoing training to address staff needs.
- Oversaw and maintained inventory
- Complied with company policies, objectives and communication goals.
- Identified and corrected performance and personnel issues to reduce impact to business operations.
- Maintained operating schedules to provide effective coverage for key areas and achieve objectives.
- Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Lead Receiver
Chartwells Higher Education Dining Services-Lair
San Marcos , TX
2018.01 - 2020.05
- Performed inspections of shipment contents, verifying accuracy against invoices and manifests.
- Promoted inventory accuracy and proper records management by comparing shipment contents with paperwork.
- Acted as Unit Safety Champion
- Rejected deliveries containing damaged items or shortages and corresponded with shipper to rectify issues.
- Rectified problems such as damages and shortages by collaborating directly with vendor representatives.
- Operated lift and hand trucks to transfer materials to and from target areas.
- Promoted improvements in process efficiency and productivity by proactively preparing space and rotation for each shipment.
- Coordinated with carrier representatives to arrange and issue instructions for shipping and delivery of materials.
- Organized storage areas to maximize efficiency of materials movements and minimize labor required.
- Reported delays, accidents, or other traffic and transportation situations.
- Inventoried areas every month and addressed discrepancies to maintain recordkeeping validity.
Janitorial Worker
Compass Group-SSC
San Marcos , TX
2018.06 - 2019.02
- Collaborated with multiple departments to maximize workflow and efficiency.
- Adhered to strict operation and maintenance regulations by following instructions and observing guidelines.
- Safely and efficiently finished repairs while supporting team members with tasks.
Dishwasher
Chartwells Higher Education Dining Services-Common
San Marcos , TX
2017.08 - 2018.06
- Washed work area tables, walls, refrigerator equipment, cooking equipment and floors to keep sanitized kitchen.
- Cleaned dishes with detergent, rinsing and sanitizing chemicals in 3-compartment sink.
- Backed up and lead team members during heavy work periods to maximize team coverage.
- Washed pots, pans and trays by hand and using industrial washing machine.
- Maintained and repaired dishwashing machine to keep dishes clean and kitchen running smoothly.
- Developed great team spirit with other personnel by pitching in and helping with task completion.
- Cleaned and sanitized various kitchen surfaces using specific cleaning supplies.
Education
High School Diploma -
Sonora High School
Sonora, TXSome College (No Degree) -
Texas State University
San Marcos, TXSkills
- Knowledge of Chic Fil A Brand Standards
- Experience with Chartwells Policy
- Experience using MyFinance, MyStaff, OneDrive etc.
- Problem resolution
- Organization and coordination
- Communications
- Team management
- Operational improvement
- Inventory management
- Customer service
- Safety and compliance
Accomplishments
- Employee of the Month in 2019
- Safety Champion during Texas States CFE certification
Certification
- Food Handler Safety Certification
- ServeSafe Certified
- Certified Licensee Leader, Chic Fil A
Timeline
Brand Manager
Chartwells Dining Services
2021.08 - Current
Supervisor
Chartwells Compass Group
2020.05 - 2021.08
Janitorial Worker
Compass Group-SSC
2018.06 - 2019.02
Lead Receiver
Chartwells Higher Education Dining Services-Lair
2018.01 - 2020.05
Dishwasher
Chartwells Higher Education Dining Services-Common
2017.08 - 2018.06
High School Diploma -
Sonora High School
Some College (No Degree) -
Texas State University
- Food Handler Safety Certification
- ServeSafe Certified
- Certified Licensee Leader, Chic Fil A
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