Ryan Martini
Morgan Hill,CA
Summary
Proven Leasing Consultant at Greystar Property Management, adept in lease oversight and fostering business partnerships, significantly elevated occupancy to 98.83%. Skilled in resident assistance and lease renewals, consistently enhanced customer satisfaction and property ratings through strategic marketing and effective communication.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Leasing Consultant
Greystar Property Management
Morgan Hill, CA
11.2022 - Current
- Provided excellent customer service to all tenants throughout their tenancy period.
- Coordinated activities between management staff, vendors, contractors and government agencies as needed.
- Created advertising campaigns for vacant units using various media outlets such as newspapers and online sources.
- Processed move-outs by completing final walkthroughs, collecting keys, inspecting unit condition and preparing documentation for accounting purposes.
- Updated resident data into property management software system daily.
- Prepared lease agreements, collected security deposits and rent payments from tenants.
- Responded to tenant requests for maintenance services in a timely manner.
- Greeted potential tenants and provided information about the property.
- Resolved tenant complaints promptly and professionally while maintaining positive relationships with residents.
- Prepared lease paperwork and obtained signatures and first payments from new residents.
- Received rent payments and tracked transactions in accounting software.
Assistant Office Coordinator
Ashley Furniture Homestore
Gilroy, CA
01.2020 - 11.2022
- Coordinated office activities and operations to secure efficiency and compliance with company policies.
- Elevated customer satisfaction ratings by promptly resolving client and case issues.
- Recruited, interviewed and selected employees to fill vacant roles.
- Monitored the progress of ongoing projects to ensure deadlines were met.
- Managed, scheduled and coordinated office functions and activities for employees.
- Assisted with the preparation of presentations using PowerPoint software.
- Computed balances, totals or commissions to support accounting team.
- Maintained inventory of supplies; placed orders for additional items when needed.
Education
High School Diploma -
Christopher High School
Gilroy, CA06-2018
Skills
- Lease oversight
- Business partnerships
- Property tours and inspections
- Property tour coordination
- Resident assistance
- Application management
- Leasing terms and specifications
- Event planning
- Issue escalation
- Lease agreements
- Property inspections
- Lease renewals
- Unit inspection
- Lease administration
Certification
- Dales Carnegie Winning and Selling Relationships
Timeline
Leasing Consultant
Greystar Property Management
11.2022 - Current
Assistant Office Coordinator
Ashley Furniture Homestore
01.2020 - 11.2022
High School Diploma -
Christopher High School
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