RYAN MASTERSON
Jacksonville,FL
Summary
As a dedicated grocery team member with over 4 years of experience in customer service and retail operations, I have developed strong communication, organizational, and problem-solving skills that have allowed me to effectively assist customers and ensure smooth store operations. My role involves managing inventory, handling product displays, and supporting sales initiatives, which has given me a keen understanding of how marketing efforts drive consumer behavior.
Overview
4
4
years of professional experience
Work History
Grocery Team Member
Publix
06.2021 - Current
- Collaborated with team members to complete daily tasks, ensuring smooth operation of the grocery store.
- Provided exceptional customer service, answering questions and helping customers locate items.
- Retrieved items for customers and verified prices.
- Conducted timely price checks for customers while providing knowledgeable recommendations based on their needs.
- Maintained dairy department stock level, taking products from cooler to sales floor, opening cases and stocking on shelves in appropriate locations.
- Maintained food safety standards by properly storing perishable items and monitoring expiration dates.
Education
Bachelor of Arts - Advertising
University of Central Florida
Orlando, FL05-2026
Skills
- Goal oriented
- Customer satisfaction
- Relationship building
- Customer service
- Social media marketing
- Active listening
- Critical thinking
Timeline
Grocery Team Member
Publix
06.2021 - Current
Bachelor of Arts - Advertising
University of Central Florida
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