Ryan McAllister
Anchorage,AK
Summary
Dynamic leader with extensive experience as a Retail Manager at Walmart, excelling in customer service management and inventory control. Spearheaded initiatives that significantly enhanced store operations and customer satisfaction, achieving sales targets through innovative merchandising strategies and effective team leadership. Demonstrated prowess in loss prevention and profit maximization, fostering a culture of teamwork and collaboration.
Professional with strong foundation in retail management, skilled in driving sales, optimizing operations, and enhancing customer experiences. Demonstrates leadership through effective team collaboration, consistently meeting and surpassing business goals. Adaptable to evolving retail environments, excelling in inventory control, staff training, and strategic planning. Renowned for reliability and results-focused approach.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
15
15
years of professional experience
Work History
Retail Manager
Walmart
06.2010 - Current
- Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
- Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Managed inventory control, ensuring optimal stock levels for in-demand products and reducing excess merchandise.
- Improved customer satisfaction through proactive engagement, attentive service, and efficient problem resolution.
- Implemented loss prevention strategies to minimize shrinkage and maintain profitability.
- Controlled store inventory and reviewed cash handling and operations reports.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Trained and developed new employees for ease of transition into team.
- Exhibited excellent people skills during interaction with employees and customers.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Led a team of retail associates to achieve sales targets and deliver outstanding customer experiences.
- Achieved monthly performance goals by setting clear objectives for employees while providing regular progress updates during team meetings.
- Answered questions about store policies and addressed customer concerns.
- Streamlined operational processes through the implementation of efficient scheduling systems and task delegation strategies among staff members.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Analyzed sales data to identify trends, adjust inventory levels accordingly, and maximize revenue opportunities.
- Cultivated relationships with high-value customers to understand their needs and ensure their loyalty.
- Optimized staff scheduling, balancing workload and operational needs to maximize efficiency.
- Increased sales figures by introducing loyalty program that encouraged repeat business.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Coordinated inventory management to minimize stock shortages and ensure product availability for customers.
Education
High School Diploma -
05.2000
Skills
- Customer service
- Cash management
- Store operations
- Inventory control
- Complaint resolution
- Visual merchandising
- Staff management
- Leadership development
- Merchandising operations
- Operations management
- Loss prevention
- Process and procedure development
- Employee scheduling
- Sales analysis
- Budget leadership
- Driving business growth
- Budgeting and cost control
- Merchandising strategy
- Profit and loss analysis
- Teamwork and collaboration
- Decision-making
- Team leadership
- Effective leader
- Scheduling
- Inventory management
- Customer service management
Timeline
Retail Manager - Walmart
06.2010 - Current
Matanuska Christian School - High School Diploma,
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