Highly motivated and dedicated professional with a strong focus on interpersonal communication and relationship-building skills. Committed to applying these skills in a workplace environment to ensure exceptional guest satisfaction. Demonstrated ability to anticipate and fulfill guest needs, as well as effectively handle complaints. Possesses thorough knowledge of inventory management and POS systems, enabling efficient multitasking and cash handling. Adept at coaching, mentoring, and working collaboratively with diverse teams to achieve sales goals. Extensive knowledge of spirits and a customer-centric approach, ensuring a positive service experience and building a loyal customer base.