Ryan McCutchan

• Developed and implemented new strategies and policies in collaboration with executive partners to establish and achieve long-term business objectives, providing company with strong and sustainable organizational leadership. As Vice President of Business Relations, I oversaw Information Technology, mobile service programs, community and volunteer engagement, and elements of service site expansion efforts. Several areas of focus here included new strategies in Information Technology, unique and new revenue streams, creation of volunteer and community engagement programs, and new site acquisition and expansion projects.
• Aligned organizational objectives with company mission to increase business growth and integrate work strategies. As a passionate advocate for the mission and vision of the organization, I championed efforts to promote the culture and values of the organization at many different levels, including creation and management of a company store, design and implementation of an internal intranet, and promotion of the mission, vision, and values training at service sites across Southern California.
• Established team priorities, maintained schedules and monitored performance. In this capacity, the IT team reported to me. I was responsible for the long term vision of the IT program for the organization.
• Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
• Established performance goals for employees and provided feedback on methods for reaching those milestones.
• Successfully managed budgets and allocated resources to maximize productivity and profitability.

As Senior Executive Liaison, primary responsibilities were in the office of the Chief Executive Officer, senior level staff, and the Board of Directors. As the direct executive liaison to the CEO:

• I enhanced executive efficiency by managing and prioritizing the President''s daily schedule, appointments, and travel arrangements.
• Streamlined office operations for increased productivity, implementing new procedures and organizational systems.
• Facilitated seamless communication between the President and key stakeholders, ensuring timely responses to emails and phone calls.
• Prepared comprehensive briefing materials for meetings, enabling informed decision-making by the President.
• Coordinated high-level events with meticulous attention to detail, fostering strong relationships with clients and partners.
• Managed sensitive information discreetly, maintaining strict confidentiality in all aspects of executive support.
• Served as a trusted liaison between the President''s office and internal departments, facilitating efficient collaboration on projects and initiatives.
• Actively participated in organization-wide committees to improve processes while representing the President''s interests effectively.
• Transcribed meeting minutes to support sales, business development and senior management teams.
• Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
• Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
• Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.

• Improved operational efficiency by streamlining processes and implementing cost-saving measures.
• Reduced turnaround time for project completion through effective resource allocation and team management.
• Collaborated with cross-functional teams to develop innovative solutions for complex business challenges.
• Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
• Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
• Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
• Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
• Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.