Ryan McGeary
Phoenix,AZ
Summary
An experienced, detailed and goal-oriented Veteran seeking a challenging position as a Proficient Equal Opportunity Leader familiar with policies and procedures promoting equality in workplace. Talented program and team supervisor with organized approach and strong problem-solving skills. Successful at updating systems to maintain fair and equitable recruitment, hiring and employee management strategies. Open and clear communicator with solid understanding of employee and operations requirements. Positive, upbeat and devoted to supporting staff while applying standards consistently. Committed Equal Opportunity Leader with background in promoting inclusive workplace environments and ensuring compliance with relevant laws and regulations. Demonstrates strong knowledge of anti-discrimination practices, conflict resolution, and cultural sensitivity. Skills include effective communication, leadership, problem-solving ability, and strategic planning. Known for fostering positive change in organizations through policy development and staff training efforts.
Overview
30
30
years of professional experience
Work History
Mortgage Loan Processor III
US Bank NA
Portland, OR
01.2016 - 03.2024
- Prepares and processes mortgage loan records, files and correspondence from application through approval
- Interacts with customers on a daily basis with regards questions and concerns about their loan(s)
- Exceeds department standards in production and quality
- Actively managed a large mortgage pipeline with an average 20+ closings per month for 2019/2020/2021
- Actively closed loans from application to close within 30 days or less with strong attention to detail, effective communication, and ability to adapt
- Prepares and processes mortgage loan records, files and correspondence from application through approval
- Assures compliance with bank, regulatory and investor guidelines and customer service standards
- Provides clear and concise direction for required borrower documents with deadlines and expectations
- Communicates with customers, internal staff, brokers, counsel, title companies, etc
- To respond to inquiries, resolve problems and obtain all necessary documentation required for the file
- Pre-Underwriting/Processing mortgage files: documentation review, third party service ordering, pricing and locking, reviewing appraisals, income analysis including tax returns and business returns, clearing conditions, loan restructuring
- Compliance adherence: responsible for disclosing loans, completing change of circumstance rediscloses Daily pipeline management ensuring closing dates are met, closing out files for adverse action in compliance with HMDA, monitoring of lock expirations
- Site CPR/First Aide specialist Telecommuting position: self-direction, autonomy, priority setting, thinking and working independently to solve problems, excellent communication skills and timely responsiveness.
- Reviewed loan applications and verified accuracy of borrower information.
- Analyzed financial data such as income, assets, liabilities, and credit history to determine risk factors associated with each loan application.
- Submitted completed loan packages to underwriting department for approval or denial decisions.
- Conducted quality control reviews on closed loans for accuracy.
Equal Opportunity, Operations and Records Manager
United States Navy Reserves
Camp Murray, WA
01.2001 - 02.2019
- Equal Opportunity Manager maintaining a management tool for commanders to ensure equal opportunity and the prevention of unprofessional behavior, as well as provide for an environment that is free from unlawful discrimination, harassment, and sexual harassment
- Establish and implement departmental policies, goals, objectives, and procedures, conferring with board members, organization officials, and staff members as necessary
- Assist Service Members who believe they have been subjected to harassment or prohibited discrimination in determining available resolution options.
- Served as the coordinator for the command climate assessment
- Track, monitor, report and provide status updates on harassment and prohibited discrimination complaints to the respective Command leadership.
- Provide command statistics regarding discrimination, harassment (to include discriminatory harassment, sexual harassment, hazing, and bullying), and fraternization to the commander.
- Plan, direct, and coordinate the operations of government of organizations
- Duties and responsibilities include formulating policies, managing daily operations, and planning the use of materials and human resources, that are diverse and general in nature to be classified in any one functional area of management or administration, such as personnel, purchasing, or administrative services
- Exercise security surveillance over document processing, reproduction, distribution, storage, or archiving
- Implement scanning or other automated data entry procedures, using imaging devices and document imaging software
- Provided prevention from adversary and monitored countries in discovering its military, industrial, or political interests to prevent attacks from various forms
- Evaluating potential and actual disasters, ensuring adequacy of warning systems, shelters, and disaster preparedness plans
- Developed detailed warning, control, and evacuation plans for emergencies or attacks
- Responsible for the day-to-day management and implementation of the facilities’ SCI security program for subordinate SCIFs Working knowledge of a Public Key Infrastructure (PKI) Trains on Information and Operational Security aspects Develop Standard Operating Procedures (SOPs) for management system capabilities, personal qualifications, and operational requirements
- Develop, document, or maintain standards, best practices, or system usage procedures
- Exploration of electronic sources, such as databases or repositories, or manual sources for information
- Prepare support documentation and training materials for end users of document management systems.
Computer Operator Senior
IGT Corporation
Salem, OR
03.2006 - 08.2016
- Monitor and control electronic computer and peripheral electronic data processing equipment to process business, scientific, engineering, and other data according to operating instructions
- Monitor and respond to operating and error messages
- Supports product development and systems integration teams, state lottery operations and customers monitor the enterprise infrastructure and escalate issues as required
- Generate reports required
- Assist in verifying the validity and clarity of computer reports and other output before releasing it from Computer Operations
- Report incidents and assist in the recovery of activities with senior personnel as appropriate
- Follow the correct escalation procedures within the DCA and other Departments who are inter-dependent
- Provide training to new employees as required
- Routine Server migrations, database, server maintenance and reboots
- Monitor the system for equipment failure or errors in performance
- Create and maintain accounts utilizing Active Directory
- Experienced in Windows 2003/2007/2010, Microsoft Access/Outlook/Word, Excel, and PowerPoint.
- Created detailed reports on system usage, performance metrics and other related data points.
Knowledge Management Officer, Records Manager, Freedom of Information Act Officer, and Security Manager
United States Navy
Kabul, Afghanistan
05.2011 - 06.2012
- Responsible for writing and managing the first Operation Enduring Freedoms Records Management policy for over 214,000 U.S
- Service members and civilians in U.S
- History
- Records were sent to federal agencies for dissemination to places as U.S
- Congress, Joint Chiefs of Staff, National Archives and Records Administration for Senate for inquiries and investigations
- Developed policies and document management system features, such as user interfaces, access profiles, and document workflow procedures
- Identify and classify documents or other electronic content according to characteristics such as security level, function, and metadata
- Implement electronic document processing, retrieval, and distribution systems in collaboration with other information technology specialists
- Operate data capture technology to import digitized documents into document management system
- Administered document and system access rights and revision control to ensure security of system and integrity of master documents
- Managed the SCI security program and oversee SCI security functions for subordinate SCIFs
- Analyze, interpret, or disseminate system performance data
- Facilitated document management policies for efficient, legal, and secure access to electronic content
- Assist in the assessment, acquisition, or deployment of new electronic document management systems
- Conducted assessments to identify document management requirements of departments or end users
- Monitor regulatory activity to maintain compliance with records and document management laws
- Freedom of Information Act Officer controlled FIOA requests by utilizing react and U.S
- Government policy on information dissemination policies
- Aided in General/Flag Officers and Senior Executive Service special investigations
- Maintained 250 personnel as Security Manager role consisted of ensuring security procedures and verification of security clearance were met to allow members access into classified areas
- Trained and administered emergency management specialists for response and recovery operations in combat zone.
- Documented all aspects of IT Security including but not limited to policies, procedures and best practices.
- Developed and enforced security policies, procedures, and protocols to protect confidential information.
- Collaborated with internal teams and external consultants on projects relating to compliance standards.
- Conducted regular staff training on security policies and procedures.
- Monitored and authorized employee and guest access to guard against theft.
- Worked efficiently in busy, high-risk settings while maintaining best-in-class standards of excellence for security initiatives.
Team Lead
United States Navy
Ft. Meade, MD
08.2003 - 02.2006
- Responsible for the installation of agency standard intelligence processing workstations and communications related equipment at Department of Defense field installations
- Completed 21 installations nationwide on a rigorous schedule that often-required back-to-back cross county travel
- Provided prevention from adversary countries by discovering its military, industrial, or political interests to prevent attacks from various forms
- Directed the installations and routine maintenance of structured cabling systems and equipment
- Exceptional Team Leader
- Able to quickly identify priorities and coordinate personnel assignments
- Installed, serviced and terminated Telecom, Cat 5, 5e, 6 and fiber optics
- Working knowledge of TIA/EIA, OSHA, and Fire Code standards, and/or laws
- Conducted site surveys and coordinated planning of all installation phases from start to completion of all customer requests and DOD standards
- Focused on providing a quality installation despite difficulties and obstacles
- Superior logistics and procurement skills directed to increase efficiencies and reduce delays
- Performed equipment troubleshooting, repair and preventative maintenance for structured cabling systems
- Effective problem solver
- Continually improves processes and procedures.
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Monitored team performance against targets, taking corrective action where necessary.
- Delegated tasks appropriately according to individual skill sets.
Warehouse Assistant Manager
Brand Imports LLC
Scottsdale, AZ
01.2001 - 08.2003
- Responsible for the shipping, receiving and inventory management of over 2.6 million in assets
- Supervised 4 warehouse personnel
- Reorganized and improved warehouse operations that resulted in 68% increase in inventory accuracy
- Expert in material shipment, procurement and inventory
- MS Office skills and related computer knowledge Team player with ability to multi-task Strong communication, negotiation and problem-solving skills Industry knowledge of OSHA regulations
- Operated and maintained a safe warehouse and meet all OSHA regulations
- Exceptional knowledge of UPS, FEDEX, DHL and numerous Freight Companies
- Inventory Control/Cycle Count Expert
- Organized warehouse racks to ensure efficient storage of goods.
- Provided training for new staff members on safe handling procedures.
- Performed daily cycle counts to ensure accuracy of inventory records.
- Assisted in developing strategies for improving efficiency of daily operations.
Cryptologic Technician (Communications Operator)
United States Navy
San Diego, CA
09.1994 - 10.2000
- Performed various communication related and logistics duties to include: Communications Security Cryptologic Equipment Maintenance Communications Watch Section Supervisor Planned equipment layouts and frequency configuration for telecommunication circuit
- Trained 20 personnel on circuit mapping, installation, and troubleshooting of Satellite, HF, FM, EMF and UHF equipment
- CPR/advanced First Aide certified
- Stood Sentry, Fire and Security Watch Qualified Security Rover Patrol Experienced in Windows NT, UNIX, TCP/IP, Network fundamentals and Cisco routers
- Superb experience in handling and the care of Communication and Operational Security material and Operated and troubleshot data sharing networks using satellites
- Trained in a command’s disaster preparedness program, including nuclear, biological, and chemical defense
- Trained in potential and actual disasters, ensuring adequacy of warning systems, shelters, and disaster preparedness plans.
- Implemented countermeasures against adversarial attempts to penetrate security systems.
- Maintained detailed records of all operational activities, including communications logs and daily reports.
- Assisted in developing new techniques for identifying possible security breaches within communications systems.
- Established secure connections between multiple remote sites using encryption protocols.
- Participated in exercises simulating real-world scenarios involving cryptologic activities.
- Provided guidance on the proper handling of classified materials according to established policies and regulations.
- Reviewed intelligence data from multiple sources to identify patterns or anomalies that could indicate a threat.
Education
Skills
- Equal Opportunity Management
- Quality Assurance Controls
- Employee Relations
- Security Specialist
- Project Management
- Investigation skills
- Cultural Competency
- Operations Management
- Quality Control/Assurance
- IT system installation (Facilities, Network, Servers, Desktops)
- Information Management/Helpdesk
- Database Solutions
- Emergency Management
- Logistics Solutions
- Hard Drive and Disk Arrays/Libraries
- Records Management
- Knowledge Management
- Counter-Intelligence Management
- Training Management
- Workforce Planning
- Dispute Mediation
- Document coordination
- Policy analysis
- Compliance Monitoring
Security Clearance
Held Top Secret SCI with CI polygraph.
Affiliations
I was involved for over 20 years by volunteering as a youth baseball coach as well as serving on the Local Association, Westside District and State Junior Baseball Organization Boards. I helped in the implementation of numerous rules, policies, guidelines and mentorship through-out 27 Westside District Associations and roughly 70 across the State of Oregon. I helped in the deescalation of conflicts and misunderstandings to ensure a peaceful resolution was established or an alternative action was upheld.
I also was a part of reestablishing High School bowling for boys and girls with in the Beaverton School District for 5 years, developing roles and responsibilities within USBC and the school district guidelines.
Accomplishments
My team and I were the first to establish and publish a Records Management Policy during (at the time) the Afghanistan war in 2011. It was the first over the first 10 years in U.S. history that large amounts of records both paper and electronic were ever obtained and captured through a developed and streamline policy. This lead to numerous Senate and Congressional hearings, investigations and policy change along with many documentaries about the Afghanistan war.
References
References available upon request.
Timeline
Mortgage Loan Processor III
US Bank NA
01.2016 - 03.2024
Knowledge Management Officer, Records Manager, Freedom of Information Act Officer, and Security Manager
United States Navy
05.2011 - 06.2012
Computer Operator Senior
IGT Corporation
03.2006 - 08.2016
Team Lead
United States Navy
08.2003 - 02.2006
Equal Opportunity, Operations and Records Manager
United States Navy Reserves
01.2001 - 02.2019
Warehouse Assistant Manager
Brand Imports LLC
01.2001 - 08.2003
Cryptologic Technician (Communications Operator)
United States Navy
09.1994 - 10.2000