Summary
Overview
Work History
Education
Skills
Certification
Languages
Interests
Timeline
Generic

Ryan McKeefery

Deer Park

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Dynamic and self-motivated professional with a strong work ethic, experienced custom flooring installer,starting from the bottom worked my way to the top forman in the company. I am certified in all aspects of floor covering. At Island Storm Freight. Proven track record in safe driving practices and route planning, ensuring timely deliveries and exceptional customer service. Adept at problem-solving and maintaining DOT compliance, contributing to efficient logistics operations and client satisfaction.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Truck Driver

Island Storm Freight
02.2025 - Current
  • Proactively communicated with dispatch teams regarding any changes or updates affecting scheduled pick-ups or deliveries, ensuring that all parties were kept informed.
  • Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
  • Provided timely, accurate documentation for all freight shipments, contributing to smooth logistical operations.
  • Facilitated loading and unloading processes by working closely with warehouse personnel, minimizing wait times at docks.
  • Safeguarded cargo integrity by regularly checking load securement during transport and promptly addressing any issues that arose.
  • Utilized GPS technology and mapping software effectively to identify the most efficient driving routes consistently throughout assignments.
  • Developed strong relationships with dispatchers, ensuring optimal job assignments based on skillset and geographical familiarity.
  • Strengthened relationships with clients by providing exceptional service and timely communication.
  • Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.

Job Site Manager

Selective Remodeling
01.2024 - 02.2025
  • Developed strong relationships with clients, leading to repeat business and positive referrals.
  • Ensured quality control standards were met by establishing inspection processes and overseeing on-site activities.
  • Achieved successful project completion by consistently meeting deadlines and maintaining effective communication with team members.
  • Demonstrated excellent problem-solving skills in addressing unexpected challenges during the construction process, resulting in minimal delays.
  • Managed subcontractors effectively, ensuring timely completion of tasks and adherence to project specifications.
  • Optimized resource utilization by implementing advanced scheduling techniques and closely monitoring progress against set timelines.
  • Maintained compliance with local building codes, environmental regulations, and other relevant policies to ensure legal integrity throughout the construction process.
  • Led cross-functional teams from diverse backgrounds, fostering collaboration towards shared goals of projects'' success.
  • Streamlined workflow for increased efficiency by identifying areas of improvement in the construction process.
  • Delivered exceptional customer satisfaction by proactively addressing client concerns, providing regular updates on progress, and delivering high-quality finished projects within agreed-upon timeframes.
  • Maintained records and logs of work performed and materials and equipment used.
  • Kept sites compliant with OSHA, state, and local regulations to prevent unnecessary risks.
  • Coordinated site investigations, documented issues, and escalated to executive teams.
  • Monitored construction sites for compliance with safety regulations and adherence to standards.
  • Oversaw effective disposal of construction waste and implemented programs to increase use of recycled materials.

Assistant Manager Pro Desk

Floor N Decor
10.2023 - 03.2024
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Worked closely with contractors, builders, designers and architects

Ward Construction

Khary Ward
01.2022 - 10.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Paid attention to detail while completing assignments.
  • Developed and maintained courteous and effective working relationships.
  • Worked closely with clients to keep them informed and educated on the process throughout the job
  • Excellent communication skills, both verbal and written.
  • Communicated with clients throughout job, walking them through process and educating them about what happening and why

Office Manager

Freight Star
01.2021 - 12.2022
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
  • Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
  • Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
  • Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
  • Enhanced office operational efficiency by streamlining filing systems, resulting in easier access to critical documents.
  • Resolved office disputes swiftly and equitably, maintaining harmonious workplace.
  • Managed scheduling and coordination of all deliveries to ensure smooth operations and minimal conflicts with clients
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Coordinated all trucks within the fleet
  • Organized the routes for the following day

Covid

Covid
03.2020 - 01.2022

Company close down as per government

Company Foreman / Leading Flooring Installer

Palermo Flooring
01.2006 - 01.2020
  • Maintained open communication lines with clients throughout projects, addressing concerns promptly and professionally.
  • Successfully met tight deadlines without sacrificing quality standards thanks to thorough planning and efficient time management.
  • Developed customized installation plans to accommodate unique client preferences and design requirements.
  • Established reputation for superior craftsmanship by consistently delivering flawless flooring installations.
  • Increased repeat business through referrals from satisfied customers who appreciated attentive service and high-quality workmanship.
  • Expanded company offerings by becoming proficient in the installation of various flooring types, including hardwood, laminate, tile, and carpet.
  • Reduced waste by accurately measuring spaces and optimizing material usage during installations.
  • Enhanced flooring installation quality by implementing industry best practices and adhering to safety guidelines.
  • Partnered with other trade professionals to address any structural or design issues that arose during installation.
  • Mentored junior installers, sharing expert knowledge and techniques for achieving top-quality results.
  • Proactively addressed potential issues before they became problems by conducting regular site visits during installations.
  • Promoted a positive working environment among team members through effective leadership and clear communication strategies.
  • Conducted thorough post-installation inspections, ensuring exceptional craftsmanship and complete customer satisfaction.
  • Streamlined the installation process for increased efficiency and reduced project completion time.
  • Elevated client satisfaction rates through diligent attention to detail in all aspects of the installation process.
  • Established strong relationships with suppliers, negotiating favorable pricing terms on high-quality materials.
  • Achieved faster project turnarounds by effectively delegating tasks among team members based on their individual strengths.
  • Cut and trimmed flooring to fit around obstacles and within tight spaces.
  • Operated hand tools and machines to cut material and achieve proper fit around obstructions.
  • Supplied accurate measurements and estimates for projects.
  • Worked with different adhesives to join foundation, flooring, and wall materials.
  • Assessed high-traffic areas and planned flooring layout and seam placement to suit expected traffic patterns.
  • Recorded measurements and devised plans to match installation specifications.
  • Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
  • Conducted thorough quality control checks to ensure high standards of workmanship across all projects.
  • Developed strong relationships with clients, subcontractors, and suppliers, fostering open communication channels for smooth project execution.
  • Fostered culture of continuous improvement, leading by example and encouraging innovative solutions.
  • Oversaw daily operations at site, keeping team production moving at optimal pace.

Education

GED -

Suffolk County Community College
Brentwood, NY

Skills

  • Self-motivation and discipline
  • Safe driving practices
  • Strong work ethic
  • Dependable and reliable
  • Attention to detail
  • Commercial driving
  • DOT compliance
  • Route planning
  • Decision-making
  • Customer-oriented
  • Route management
  • Mechanical tools
  • Problem-solving capacity

Certification

* NWFA certified in all floor covering applications

* Commercial trucking

* B : mechanics license

* Worked with all kinds of heavy to light power tools, very mechanically inclined

Languages

English
Native or Bilingual

Interests

  • Experimenting with different creative mediums, like customizing light sabers and anything else that can be customized, painting metal, and fixing cars, building custom coffee tables to expand skills and techniques

Timeline

Truck Driver

Island Storm Freight
02.2025 - Current

Job Site Manager

Selective Remodeling
01.2024 - 02.2025

Assistant Manager Pro Desk

Floor N Decor
10.2023 - 03.2024

Ward Construction

Khary Ward
01.2022 - 10.2023

Office Manager

Freight Star
01.2021 - 12.2022

Covid

Covid
03.2020 - 01.2022

Company Foreman / Leading Flooring Installer

Palermo Flooring
01.2006 - 01.2020

GED -

Suffolk County Community College