Ryan McPherson
Fayetteville,AR
Summary
Developed management skills in collaborative and fast-paced environment, focusing on team leadership and operational strategies. Seeking to transition into new field where these skills can be applied to drive efficiency and success. Dedicated to adapting and thriving in diverse professional settings.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Furniture Sales Manager
Big Lots
03.2024 - 10.2024
- Assessed store performance regularly, identifying areas for improvement and implementing appropriate solutions.
- Maintained a clean, organized showroom floor at all times for an inviting shopping experience that encouraged browsing.
- Collaborated with store team members to create a visually appealing showroom, driving foot traffic and sales.
- Provided exceptional customer service, resulting in repeat business and positive customer feedback.
- Managed daily operations efficiently, including staff scheduling, inventory control, budgeting, and loss prevention measures.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Developed and maintained relationships with customers and suppliers through account development.
Key Holder/Sales Associate
GameStop
06.2021 - 01.2024
- Responsible for opening and closing the store
- Setting up merchandise based off weekly planogram
- Handling the store's cash deposits
- Cashiered
- Organizing/cleaning the storefront and the stockroom
- Helped with making weekly schedules
- Selling the rewards membership to customers
- Completing weekly inventory counts
- Interviewed multiple applicants
Sales Associate
Big Lots
06.2020 - 01.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
High school or equivalent -
Huntsville High School
Huntsville, AR05.2019
Skills
- Planograms
- POS
- Retail Sales
- Cash Handling
- Merchandising
- Manager Experience
- Loss Prevention
- Inventory control
- Cash register
- Retail sales
- Staff management
Certification
Driver's License, 01/01/19, 12/31/21
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Furniture Sales Manager
Big Lots
03.2024 - 10.2024
Key Holder/Sales Associate
GameStop
06.2021 - 01.2024
Sales Associate
Big Lots
06.2020 - 01.2021
High school or equivalent -
Huntsville High School
Driver's License, 01/01/19, 12/31/21
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