Summary
Overview
Work History
Education
Skills
References
Timeline
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Ryan McQuade

Morris Plains

Summary

Dynamic General Manager with a proven track record at Elan Group LLC, excelling in strategic planning and relationship building. Enhanced operational efficiency and customer satisfaction through innovative systems and effective team leadership. Skilled in food safety compliance and conflict resolution, driving productivity and fostering a collaborative work environment.

Overview

8
8
years of professional experience

Work History

General Manager

Elan Group LLC
Colorado Springs
06.2024 - 04.2025
  • Maintained relationships with vendors to obtain the best pricing on supplies and materials.
  • Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.
  • Ensured compliance with local health department regulations regarding food safety standards.
  • Resolved customer complaints quickly while maintaining high quality standards of service delivery.
  • Assisted in the recruitment process by interviewing potential candidates for open positions.
  • Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.
  • Developed and implemented operational strategies to improve efficiency, reduce costs, and maximize customer satisfaction.

Head Bartender

Elan Group LLC
Colorado Springs
03.2022 - 06.2024
  • In this timeframe, I was also flexible and assisted with FOH positions at other locations in the company: Dos Santos, Colorado Springs; Dos Dos, Colorado Springs.

Bar/Server

Charlie was a Sinner.
Philadelphia
06.2017 - 01.2020
  • Company Overview: High-volume, New York style cocktail bar in Center City Philadelphia. 100% Plant-Based Menu.
  • Modern takes on the classics, bone-scratch menu. The drink builds were very demanding. Operating at capacity for most shifts was normal here as a top 10 bar. I cherished the R&D sessions, and always had something to contribute for quarterly full menu changes. This is where I fell in love with the craft. I also learned a lot about plant-based products and substitutes here!
  • High-volume, New York style cocktail bar in Center City Philadelphia. 100% Plant-Based Menu.

Bar

Liberty Bar and Grill
Philadelphia
12.2016 - 06.2017
  • Company Overview: Scratch American Menu, everything made in house.
  • This Market Street local hangout was more of a 'mixed drinks' atmosphere, but I always took pleasure in making a nice Shrub or Switchel to create some quick-build specials. I loved this place because of my regulars. I still talk to them years later.
  • Scratch American Menu, everything made in house.

Education

Culinary Management -

Art Institute of Philadelphia
Philadelphia
01.2013

BA - Psychology

Rider University
Lawrenceville, NJ
01.2012

Regents Diploma -

George F. Baker High
Tuxedo, NY
01.2009

Skills

  • Management and leadership
  • Hiring and onboarding
  • Offboarding processes
  • Inventory control
  • Ordering and scheduling
  • Cost analysis
  • POS system integration
  • Sales growth strategies
  • Food safety compliance
  • High-volume cooking techniques
  • Food preparation skills
  • Proper storage practices
  • Kitchen equipment operation
  • Time management strategies
  • Delegation and multitasking
  • Productivity enhancement
  • Relationship building skills
  • Employee retention strategies
  • Conflict resolution techniques
  • Team building activities
  • Strategic planning

References

  • Bill Billings, Director of Operations, Elan Group LLC, (720) 252-6111
  • River Noswinger, Social Media and Marketing Coordinator, Elan Group LLC, (314) 341-9865
  • Kirstin Pesavanto, Regional Manager, Elan Group LLC, (719) 761-8623
  • Riley O'Brien, Owner, Elan Group LLC, (231) 330-1441
  • Nick Lauria, Executive Chef, Charlie was a Sinner., (856) 373-1256
  • Fernando Zelaya, Manager, Liberty Bar and Grill, (267) 449-5257

Timeline

General Manager

Elan Group LLC
06.2024 - 04.2025

Head Bartender

Elan Group LLC
03.2022 - 06.2024

Bar/Server

Charlie was a Sinner.
06.2017 - 01.2020

Bar

Liberty Bar and Grill
12.2016 - 06.2017

Culinary Management -

Art Institute of Philadelphia

BA - Psychology

Rider University

Regents Diploma -

George F. Baker High

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