- Cooking
- I like working with my hands and fixing things
- I enjoy helping others and giving back to the community
- Woodworking
- Golfing
- Fishing
Ryan Meek
San Antonio
Summary
Versatile and results-driven professional with a robust background at Farmers Insurance and a Texas claims adjuster license. Excelled in claims investigation and customer service, significantly enhancing claims processing efficiency. Demonstrated expertise in caseload management and a commitment to professional ethics, contributing to sustained company growth and client satisfaction. Experienced with conducting thorough field investigations to assess claims accurately. Utilizes effective negotiation skills to reach equitable settlements. Knowledge of policy guidelines and regulatory requirements ensures compliance and client satisfaction.
Overview
19
19
years of professional experience
Work History
Property Field Claims Adjuster
Farmers Insurance
11.2022 - Current
- Supported company growth by mentoring new hires in field adjusting best practices and procedures.
- Led multiple virtual training seminars for the Mobile Xactimate Estimate app and Sketch AR.
- Continually updated industry knowledge through participation in professional development courses and seminars.
- Collaborated with other adjusters, contractors, and engineers to ensure accurate evaluations of complex claims situations.
- Expedited claims closure rates without sacrificing thoroughness or accuracy by applying exceptional organizational skills.
- Provided clear explanations to clients regarding complex policy terms, ensuring they felt informed and confident throughout the claims process.
- Safeguarded company reputation by consistently adhering to ethical guidelines when handling sensitive information or disputes between parties involved in a claim.
- Maintained financial payment authorization of $25,000.
- Completed a 21 day CAT deployment.
Lead Fiber Optic Technician
ACR Quality Communications
08.2021 - 11.2022
- Enabled seamless transitions between projects by ensuring thorough documentation of work completed, lessons learned, and suggestions for future improvements.
- Maintained accurate records of completed projects, inventory usage, and equipment maintenance for future reference and budgeting purposes.
- Assisted in cost reduction efforts by evaluating and recommending alternative materials or installation methods when appropriate.
- Upheld high-quality standards in all aspects of work, adhering to industry guidelines for the installation and maintenance of fiber optic systems.
- Ensured safety compliance by conducting regular inspections of installed fiber optic systems.
Fiber Optic Technician
WorleyParsons
02.2020 - 08.2021
- Upheld quality standards in all completed work by strictly following established procedures for handling delicate components such as optical fibers, connectors, and hardware devices.
- Performed troubleshooting and equipment testing to identify and correct problems end to end and network-wide.
- Developed comprehensive documentation for all fiber optic installations, facilitating efficient maintenance and future upgrades.
- Collaborated with team members to complete large-scale installation projects on time and within budget constraints.
- Ensured optimal system operation by conducting regular inspections and preventive maintenance of fiber optic infrastructure.
- Showcased strong problem-solving skills in quickly adapting to unexpected challenges during project execution, minimizing delays and maintaining overall project success.
Real Estate Agent
Keller Williams
05.2018 - 05.2020
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Advertised client properties through websites, social media, and real estate guides.
- Maintained connections with clients to encourage repeat business and referrals.
- Developed and maintained relationships with clients through networking, postcards, and cold calling.
- Advised clients on market conditions and property value for informed decision-making.
- Consulted with homeowners on appropriate listing prices based on extensive comparative market analysis, resulting in faster sales and satisfied clients.
Head Bartender
Lupe Tortilla
02.2011 - 08.2019
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
- Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
- Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
- Resolved customer complaints promptly and professionally, preserving the establishment''s reputation for excellent service.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Maintained a clean and organized workspace, adhering to strict hygiene standards for the health and safety of customers.
- Managed inventory efficiently, reducing waste and maintaining optimal stock levels for peak periods.
Fire Alarm Installation and Service Technician
Vanguard Fire Systems
04.2009 - 10.2011
- Troubleshot complex technical issues during installation or maintenance visits, providing rapid resolution for minimal downtime of affected systems.
- Upgraded outdated equipment with state-of-the-art technology, enhancing overall system performance and offering clients improved protection capabilities.
- Enhanced customer satisfaction with timely installations, ensuring optimal functionality of fire alarm systems.
- Collaborated with engineering teams to develop innovative fire protection strategies, optimizing system performance and safety.
- Installed advanced detection devices such as smoke detectors, heat sensors, and manual pull stations in line with industry best practices and established safety standards.
- Worked closely with electrical contractors during construction projects to ensure proper wiring for new installations or retrofits according to code requirements.
Retail Merchandiser
Academy Sports + Outdoors
04.2006 - 09.2009
- Organized and maintained displays to achieve clean and appealing product layouts.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Boosted customer satisfaction by creating visually appealing and strategically organized merchandise displays.
- Improved overall store aesthetics by consistently maintaining clean, well-organized merchandise displays.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions regarding store merchandise, department information, and pricing.
Telecommunications Technician
Phoenix Comm-Tel
03.2008 - 04.2009
- Installed and configured new devices and system components.
- Efficiently troubleshot fiber-optic connections resulting in quicker restoration of services following outages.
- Installed and repaired network cabling, hardware and software to maximize operational efficiency.
- Monitored and performed maintenance on telecommunications systems to facilitate optimal performance.
- Collaborated with other technicians to troubleshoot and resolve technical issues.
- Responded to service requests during and after business hours.
Education
No Degree - Business Administration
San Jacinto College
Pasadena, TXHigh School Diploma -
Ronald Reagan High School
San Antonio, TX06-2007
Skills
- Coverage verification
- Claims investigation
- Estimating repair costs
- Caseload management
- Professional ethics
- Policy interpretation
- Property inspection
- Customer service
- Highly motivated
- Attention to detail
- Multitasking and organization
- Critical thinking
- Team collaboration
- Claims processing
- Texas claims adjuster license
Accomplishments
- Maintained a superior quality rating of 90% in file handling from 2022 to present, exceeding the 70% department goal.
- Registered an average of 8 claims per week, exceeding company targets by 35%.
- Used Xactimate to properly estimate for covered damages.
- Served as a Training Adjuster for 2 fellow adjusters.
Interests
Timeline
Property Field Claims Adjuster
Farmers Insurance
11.2022 - Current
Lead Fiber Optic Technician
ACR Quality Communications
08.2021 - 11.2022
Fiber Optic Technician
WorleyParsons
02.2020 - 08.2021
Real Estate Agent
Keller Williams
05.2018 - 05.2020
Head Bartender
Lupe Tortilla
02.2011 - 08.2019
Fire Alarm Installation and Service Technician
Vanguard Fire Systems
04.2009 - 10.2011
Telecommunications Technician
Phoenix Comm-Tel
03.2008 - 04.2009
Retail Merchandiser
Academy Sports + Outdoors
04.2006 - 09.2009
No Degree - Business Administration
San Jacinto College
High School Diploma -
Ronald Reagan High School
Similar Profiles
Travis NorthupTravis Northup
Senior Field Claims Representative at Farmers InsuranceSenior Field Claims Representative at Farmers Insurance
Marla AllenMarla Allen
Senior Customer Service Associate at Farmers InsuranceSenior Customer Service Associate at Farmers Insurance
Alan LawsAlan Laws
Insurance Agent – Sales Agent at Farmers InsuranceInsurance Agent – Sales Agent at Farmers Insurance