Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Ryan Mercurio

Manorville,New York

Summary

Results-driven leader with forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in building successful teams and managing profitable operations.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Owner/Mechanic

Mercurio's Auto Garage
05.2013 - 06.2023
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.

Parts Manager

Huntersville Ford
09.2012 - 02.2013
  • Rearranged parts department to better serve changing trends and keep workspaces organized.
  • Supervised and trained staff on product knowledge and customer service.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Developed and implemented new procedures for improving inventory control and reducing time required locating parts by modifying part numbers and locations.

Parts Counter Person

Sayville Ford
01.2011 - 09.2012
  • Stocked and managed stock of parts.
  • Ordered parts from various distributors to fulfill demands.
  • Assisted customers in finding appropriate parts promptly.
  • Researched vehicles and parts via physical catalogs and electronic means.
  • Reached out to vendors outside usual network to find parts not available from traditional sources.

Parts Counter Person

Storms Motors
09.2008 - 01.2011
  • Provided exceptional customer support to every guest to promote satisfaction and meet service guidelines.
  • Completed sales and service documentation for customer and business records and provided receipts of purchase.
  • Ordered parts for customers, repair shops and service department.
  • Greeted customers via telephone and in person to answer questions, resolve concerns and complete sales.

Education

High School Diploma -

Eastport-South Manor Junior Senior High School
Manorville, NY
06.2008

Skills

  • Employee Motivation and Performance
  • Customer Relations
  • Merchandising
  • Vendor Negotiations
  • Inventory Optimization

Certification

  • Ford Parts Counterperson Master Certification
  • Chrysler Parts Certification
  • OSHA Forklift Certification
  • NYS Inspector License

Timeline

Owner/Mechanic

Mercurio's Auto Garage
05.2013 - 06.2023

Parts Manager

Huntersville Ford
09.2012 - 02.2013

Parts Counter Person

Sayville Ford
01.2011 - 09.2012

Parts Counter Person

Storms Motors
09.2008 - 01.2011

High School Diploma -

Eastport-South Manor Junior Senior High School

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Ryan Mercurio