Summary
Overview
Work History
Education
Skills
Certification
Timeline
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RYAN MILLER

GOSHEN,UNITED STATES

Summary

Experienced team member with a strong background in customer service and discipline. Showcasing exceptional leadership and communication skills, adept at improving operational efficiency and enhancing customer satisfaction through effective team training and fostering cohesion. Proficient in English, computer literacy, and time management. Enthusiastic about utilizing these valuable skills in a dynamic work environment.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Automotive Service Technician

Jiffy Lube
02.2025 - Current
  • Changed, rotated, and balanced tires on different types of vehicles.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Located and removed defective parts for skilled adjustment, repair or replacement.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.

Laborer

Millers Apartments
01.2020 - 10.2024
  • Apartment maintenance, Commercial Management
  • Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
  • Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.

Team Member

Culvers
04.2021 - 06.2022
  • Provided customer service and was involved in training new team members each month.
  • Fostered team cohesion while training new members, enhancing overall operational efficiency and customer satisfaction at Culvers.

Education

Core 40 -

Goshen High School
Goshen, Indiana
12.2025

Criminal Justice

Vincennes University
Vincennes, IN
05.2024

Criminal Justice

Elkhart Area Career Center
Elkhart, IN
03.2024

Skills

  • Customer service, Communication, Computer literacy, English, Leadership, Time management
  • Vehicle maintenance and repair
  • Active listening

Certification

  • EMERGENCY TELECOMMUNICATOR - International Academies of Emergency Dispatch
  • IS 100C INTRODUCTION TO INCIDENT COMMAND SYSTEM - Federal Emergency Management Agency
  • IS 200C BASIC INCIDENT COMMAND SYSTEM FOR INITIAL RESPONSE - Federal Emergency Management Agency
  • IS 700B AN INTRODUCTION TO THE NATIONAL INCIDENT MANAGEMENT SYSTEM - Federal Emergency Management Agency
  • IT CERTIFICATION - PcPro

Timeline

Automotive Service Technician

Jiffy Lube
02.2025 - Current

Team Member

Culvers
04.2021 - 06.2022

Laborer

Millers Apartments
01.2020 - 10.2024

Criminal Justice

Vincennes University

Criminal Justice

Elkhart Area Career Center

Core 40 -

Goshen High School

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RYAN MILLER