RYAN MILLS
Farmers Branch,TX
Summary
Knowledgeable college graduate with solid background in sales administration, focusing on enhancing operational efficiency and streamlining processes. Successfully supported sales teams with account management, client communication, and contract administration. Demonstrated expertise in CRM systems and effective problem-solving skills, ensuring smooth workflow and high client satisfaction.
Overview
5
5
years of professional experience
Work History
Sales Administrator/Private Dining Coordinator
JW Marriott Dallas Arts District
02.2025 - Current
- Managed daily sales administration tasks, ensuring efficient processing of reservations and inquiries.
- Proactive/reactive lead generation/qualification
- Competitive Market Analysis
- Purchase Order/Invoice Management
- Group Dining/Event Coordination
- Generated $80,000+ in private dining sales
Assistant Room Operations Manager
Marriott Dallas Uptown
07.2023 - 02.2025
- Streamlined operational workflows, enhancing efficiency and productivity across multiple departments.
- Coaching and developing the skills of my associates
- Managing inventory and ordering supplies
- Skilled at working independently and collaboratively in a team environment.
- Resolving any guest complaints/service failures
Guest Service Expert
Gaylord Texan Resort and Convention Center
04.2022 - 07.2023
- Provide excellent service for guests from check-in through check-out
- Maintained knowledge of property/surrounding area and answer guest questions/assisted with anything they may need
- Enrolled 825 guests into the Bonvoy Rewards Program during my employment at this property
- Generated $63,000 worth of additional revenue through upselling room types
Busser/Kitchen Prep/Gaucho Chef
Fogo De Chao
12.2020 - 01.2022
- Ensured that server/kitchen/bar stations are stocked with clean dishes/utensils and needed items
- Preparing/Cooking/Serving various meats
- Managing inventory and ensuring par values are maintained for operational needs
Education
Bachelor of Science - Hospitality Management
University of North Texas
Denton, TX01.2023
Bachelor of Science - Hospitality Management
Collin Community College
Frisco, TX01.2020
Bachelor of Science - Exercise Science
University of North Florida
Jacksonville, FL06-2019
Skills
- Operational Hospitality
- Sales Support
- Fast Learner
- Client Retention Strategies
- Multi-Tasking Strength
- Problem-Solving Skills
- Report Generation
- Product Knowledge
- Microsoft Office
- Proactive & Reactive Lead Generation/Qualification
Timeline
Sales Administrator/Private Dining Coordinator
JW Marriott Dallas Arts District
02.2025 - Current
Assistant Room Operations Manager
Marriott Dallas Uptown
07.2023 - 02.2025
Guest Service Expert
Gaylord Texan Resort and Convention Center
04.2022 - 07.2023
Busser/Kitchen Prep/Gaucho Chef
Fogo De Chao
12.2020 - 01.2022
Bachelor of Science - Hospitality Management
University of North Texas
Bachelor of Science - Hospitality Management
Collin Community College
Bachelor of Science - Exercise Science
University of North Florida