RYAN MITCHELL
Snellville,GA
Summary
Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. . Recognized for exemplary customer service and team collaboration while tackling any job task with gusto and precision. Determined Front Office Supervisor delivering exceptional service and responding to questions and inquiries quickly. Demonstrates positive attitude and readiness to adapt to different situations.
Overview
2
2
years of professional experience
Work History
Police Officer Recruit
CITY OF CONYERS PD
CONYERS, GA
02.2024 - Current
- CURRENTLY ENROLLED IN LEO ACADEMY AT GAPTC ANTICIPATED GRADUATION DATE OF MAY 16, 2024
General Manager of Operations
MUDDER TRUCKER POWERED BY TIRE DISCOUNTERS
CONYERS, GA
06.2023 - 02.2024
- Provided leadership and direction to staff in order to meet established goals.
- Developed and implemented strategies for sales, customer service, inventory control, financial management and other areas of operations.
- Reviewed financial statements including profit and loss accounts, balance sheets, cash flow statements, ensuring accuracy of data.
- Analyzed automotive industry trends, customer needs and competition activities to develop new products and services or adjust existing services.
- Conducted regular meetings with dealership personnel to discuss progress towards company goals, performance issues, potential opportunities and challenges.
Used Car Sales Manager
AUTONATION FORD
MARIETTA, GA
01.2023 - 06.2023
- Developed and implemented a sales process to increase customer satisfaction.
- Assisted with the recruitment and training of new sales staff.
- Monitored inventory levels and placed orders for additional stock as needed.
- Maintained accurate records of all vehicles sold, including customer information, pricing data, payment terms.
- Conducted performance reviews of sales staff on a regular basis to ensure they met department goals.
- Negotiated trade-ins and purchase prices with customers.
General Manager - Training Manager
US Auto Sales
Charlotte, NC
11.2021 - 01.2023
- Monitored employee attendance records and absences in order to maintain staffing levels necessary for effective operations.
- Resolved customer complaints in a timely manner while maintaining consistent quality standards.
- Implemented processes to ensure compliance with applicable laws as well as state regulations regarding safety standards.
- Developed marketing plans to promote products and services offered by the dealership and increase market share.
- Created a positive work environment that encourages collaboration among all departments within the dealership network.
- Organized and coordinated training sessions for new employees.
- Developed training materials, including manuals, guides and handouts.
- Provided coaching and mentorship programs for staff members.
Education
High School Diploma -
Mceachern High School
Powder Springs, GA05-2017
Bachelor of Science - Mass Communications
University of West Georgia
Carrollton, GASkills
- Staff Development
- Business Analysis
- Operations Management
- Administrative Management
- Revenue Generation
- Project Management
- Customer Relationship Management
- Contract Negotiations
- P&L Management
- Business Administration
- Customer Retention
- Conflict Resolution
References
References available upon request.
Timeline
Police Officer Recruit
CITY OF CONYERS PD
02.2024 - Current
General Manager of Operations
MUDDER TRUCKER POWERED BY TIRE DISCOUNTERS
06.2023 - 02.2024
Used Car Sales Manager
AUTONATION FORD
01.2023 - 06.2023
General Manager - Training Manager
US Auto Sales
11.2021 - 01.2023
High School Diploma -
Mceachern High School
Bachelor of Science - Mass Communications
University of West Georgia
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