Ryan Monast
Tiverton,RI
Overview
9
9
years of professional experience
Work History
Area Manager II
Amazon
06.2021 - Current
- Experienced managing a team of 40-70 associates.
- Lead an under performing shift with low morale and turned it into a high performing one with considerable increase in metrics across the board and an overall increase in shift productivity by 57.89% (2021-2022). SLI connection scores improved from 33% unfavorable in July (2021) to 2% unfavorable in September (2022).
- Assisted on-boarding 4 newly promoted Area Managers and trained/developed them on SOP and best practices for the role.
- Deep dived into performance analytics to identify opportunities, specifically on cost. Drafted guidance and action plans for stake holders to act on to improve performance cost.
- Tracked pick rates across all Outbound shifts. Sent out weekly performance reports and shared best practices with all Outbound department stakeholders to implement on their respective shifts. Partnered with bottom performing shifts to create action plans to improve rates week over week. Pick rates for entire outbound department improved by 26% starting in Q1 2022. Rates maintained consistency across the department for remainder of time in role.
- Improved missorts in Outbound department across all shifts in Q1 to Q4 of 2023. Sent out weekly correspondence to all Outbound operations peers on best practices and process improvements. Partnered with bottom performing shifts to create action plans to improve.
- Improved dock rates on two separate shifts from below benchmark to above benchmark while also maintaining quality standards and mitigating risk. Shift productivity rate improvement by 36% from Q1 to Q4 in 2023.
Combat Engineer, Sergeant (E-5)
United States Marine Corps
01.2016 - 01.2022
- Managed and supervised a team of 3-12 Personnel fostering a culture of teamwork, discipline and attention to detail.
- Lead various engineering/construction projects from planning stages to completion.
- Collaborated with cross-functional teams to overcome challenges and complete missions.
- Adapted quickly to rapidly changing situations, demonstrating resilience and problem-solving skills under pressure.
- Maintained inventory records over hundreds of individual parts tools and supplies as well as maintaining operation security to all confidential information.
Manager
SK Cinemas
10.2018 - 03.2020
- Control costs by reviewing portion control and quantities of preparation; minimizing waste and ensuring high quality.
- Develop and implement a staffing plan and schedule for daily operations.
- Completion of virtually all administrative tasks including scheduling, expense reports, payroll, travel, and event planning.
- Coordinate with various vendors and establishments for events and marketing for theater.
- Scheduled and conducted quarterly inventory audits to maintain 100% inventory accuracy.
Education
Bachelor of Arts - History
University of Rhode Island
Kingston01.2021
Timeline
Area Manager II
Amazon
06.2021 - Current
Manager
SK Cinemas
10.2018 - 03.2020
Combat Engineer, Sergeant (E-5)
United States Marine Corps
01.2016 - 01.2022
Bachelor of Arts - History
University of Rhode Island