Ryan Moody
Louisburg,NC
Summary
Dynamic Mobile Detailer with extensive experience at Get Spiffy Inc, excelling in automotive detailing and customer service. Proven ability to enhance vehicle aesthetics through advanced techniques like ceramic coating and clay bar treatment. Strong problem-solving skills and attention to detail ensure exceptional client satisfaction in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Mobile Detailer
Get Spiffy Inc
Morrisville, NC
06.2021 - 12.2024
- Assist guests with inquiries and resolve concerns.
- Performed comprehensive vehicle detailing services including waxing, leather conditioning, vacuuming, and carpet shampooing.
- Provided excellent customer service by addressing questions, explaining services, and recommending add-ons.
- Conducted basic maintenance such as oil and filter changes, fluid top-offs, and tire rotations following manufacturer guidelines.
- Worked on fleet accounts including Amazon, Enterprise, GoTriangle, and other rental/trucking companies.
- Safely operated company vehicles and equipment while maintaining strict accountability and responsibility.
- Maintained physical stamina in fast-paced, labor-intensive environments requiring lifting up to 50 lbs.
- Utilized high-pressure washers and specialized cleaning solutions for efficient detailing processes.
- Performed thorough exterior and interior cleaning of vehicles to enhance appearance and customer satisfaction.
Automobile Detailer
Sun Escape Window Films
Raleigh, NC
06.2020 - 10.2021
- Performed exterior and interior detailing using professional-grade products and equipment, including power washers and specialty cleaners.
- Ensured quality results by following best practices for safety and efficiency.
- Performed detailed cleaning and polishing of vehicles to enhance aesthetic appeal and maintain quality standards.
- Utilized industry-standard tools and products for effective automotive detailing processes, ensuring optimal results.
Customer Service Associate
Adventure Landing
Raleigh, NC
09.2019 - 09.2021
- Deliver high-energy, friendly customer service in a family entertainment and hospitality environment.
- Operate cash registers, handle customer transactions, and maintain accurate cash handling practices.
- Assist guests with inquiries, resolve concerns, and ensure a positive overall experience.
- Assisted in maintaining cleanliness and organization of facilities to enhance guest experience.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
Moving Company
Moody Movers
Raleigh, NC
01.2018 - 01.2019
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted in residential and commercial moves, transporting items safely and efficiently.
Delivered excellent customer service while working in high-volume, team-oriented environments.
Regularly lifted, carried, and maneuvered items up to 40 lbs, while practicing safe handling and team coordination.
Education
Business Administration And Management
Winston Salem
Winston-Salem, NCHigh School Diploma - Business
Bunn Highschool
Bunn, NC06.2021
Skills
- Safe driving
- Glass cleaning
- Pressure washing
- Vehicle inspection
- Upselling services
- Clay bar treatment
- Ceramic coating application
- Mobile equipment operation
- Headlight restoration
- Odor removal techniques
- Convertible top cleaning
- Chrome polishing
- Plastic restoration
- Trim restoration
- Window tinting
- Engine bay cleaning
- Invoicing and payments
- Polishing proficiency
- Interior cleaning expertise
- Alloy wheel care
- Pet hair removal
- Expert car washing
- Basic vehicle maintenance
- Air vent cleaning
- Carpet shampooing
- Upholstery steam cleaning
- Dashboard care
- Advanced detailing techniques
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Multitasking and organization
- Clear communication
- Team collaboration
- Relationship building
- Interior and exterior cleaning
- Hand tools
- Chemical handling
- Strategic planning
- Automotive detailing
- Physical stamina
- Telephone etiquette
- Sales techniques
- Quality control analysis
- Upholstery cleaning
- Showroom maintenance
- Hospitality and accommodation
- Detailing equipment
- Checklists and recordkeeping
- Willingness to learn
Timeline
Mobile Detailer
Get Spiffy Inc
06.2021 - 12.2024
Automobile Detailer
Sun Escape Window Films
06.2020 - 10.2021
Customer Service Associate
Adventure Landing
09.2019 - 09.2021
Moving Company
Moody Movers
01.2018 - 01.2019
Business Administration And Management
Winston Salem
High School Diploma - Business
Bunn Highschool