Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ryan Moore

St.pete Beach

Summary

Collision repair professional with extensive experience in damage assessment and repair coordination. Known for achieving high customer satisfaction through accurate estimates and efficient repair processes. Valued for strong collaboration with repair teams and adaptability to changing work conditions, utilizing negotiation and problem-solving skills.

Overview

2025
2025
years of professional experience

Work History

Assistant Manager

Econo Auto Painting
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Generated repeat business through exceptional customer service.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
  • Facilitated clear communication between employees and upper management through regular meetings and updates.
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.

Collision Estimator

AutoNation
12.2024 - Current
  • Supported customers throughout the repair process, addressing concerns and providing updates on progress as needed.
  • Conducted thorough damage assessments, identifying all necessary repairs to restore vehicles to pre-accident conditions.
  • Demonstrated adaptability while managing multiple cases simultaneously under tight deadlines without sacrificing quality or accuracy in estimations provided.
  • Improved customer satisfaction by providing accurate and timely repair estimates for collision damages.
  • Ensured accuracy in repair estimates by utilizing cutting-edge software programs designed for the automotive industry.
  • Minimized potential conflicts by effectively documenting all aspects of each collision case, including detailed photographs and written descriptions of damages incurred.
  • Increased shop revenue through effective upselling of additional services during the estimation process.
  • Streamlined the estimation process by implementing efficient evaluation techniques, leading to faster turnaround times.
  • Maintained a strong attention to detail, ensuring all relevant information was accurately recorded and communicated to customers and insurance providers throughout the repair process.
  • Showcased exceptional customer service skills when interacting with clients in high-stress situations, providing empathy and reassurance during difficult times.
  • Reduced discrepancies in repair costs by maintaining up-to-date knowledge of industry pricing standards and trends.
  • Enhanced efficiency within the shop by developing standardized procedures for evaluating vehicle damage and estimating costs.
  • Maintained positive relationships with vendors, ensuring timely delivery of parts and materials for repairs.

Painter A

Frontline Communications
05.2023 - 10.2023
  • Painted surfaces using brushes, spray guns, and paint rollers.
  • Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
  • Maintained a clean and organized workspace, minimizing disruptions for clients during projects.
  • Prepared surfaces for painting by cleaning, sanding, and repairing defects to ensure smooth results.
  • Operated power sprayers and hand tools to prepare and paint large areas.
  • Delivered high-quality painting services on time and within budget for a variety of clients.
  • Improved customer relations through strong communication skills and attention to detail in all projects.
  • Excelled under tight deadlines without sacrificing quality or client satisfaction, ensuring repeat business and positive referrals.
  • Exceeded client expectations by consistently delivering high-quality workmanship within established timelines.
  • Reduced waste materials by accurately estimating paint quantities needed for each job.

Paint and Body Technician

M.A.R.S. OF FLINT
03.2009 - 04.2023
  • Achieved consistent customer commendations through excellent communication and follow-up on repair status updates.
  • Primed and painted automobile parts to finalize repairs.
  • Mentored junior technicians to strengthen their technical skills and knowledge of industry best practices.
  • Utilized computerized measuring systems to assess damage accurately and formulate precise repair plans.
  • Reduced rework instances by thoroughly inspecting completed repairs and addressing any issues promptly.
  • Increased repeat business by cultivating strong relationships with clients and consistently exceeding expectations for service quality.
  • Estimated vehicle damage to produce accurate repair cost projections using Software.
  • Improved customer satisfaction by delivering high-quality body repair services in a timely manner.
  • Developed customized repair solutions based on vehicle make, model, age, and specific damage extent.
  • Examined vehicles to determine internal and external damage.
  • Communicated progress with customers to maintain projected timeline for repairs.
  • Collaborated with insurance adjusters to expedite claims processing and ensure accurate estimates for customers.
  • Stayed up-to-date on industry advancements to offer the most cutting-edge techniques for vehicle body repairs.
  • Updated repair status of vehicles on computer and created work details for billing.
  • Continually sought opportunities for professional development by attending industry workshops, seminars, and training courses to enhance skillset and stay current with evolving trends.
  • Enhanced shop efficiency by streamlining workflow and optimizing space utilization for repair projects.
  • Analyzed incoming parts shipments for accuracy and completeness.

Alignment and Tire Technician

Belle Tire
01.2007 - 02.2009
  • Rotated, mounted and balanced tires on cars, trucks, and vans.
  • Replaced and repaired tires using best practices for safe vehicle maintenance.
  • Dismounted, mounted, and repaired tires according to manufacturer specifications.
  • Improved customer satisfaction by providing timely and accurate tire services.
  • Operated machines safely and correctly, including tire changers and wheel balancers.
  • Serviced customer vehicles quickly and accurately to meet daily appointment schedules.
  • Enhanced safety standards by conducting thorough inspections of tires and related components.
  • Boosted productivity, performing tire repairs and replacements in a fast-paced environment.
  • Inflated tires to prescribed PSI per load requirements to optimize tire safety.
  • Repaired tires to avoid costly replacements by patching, plugging and replacing valves.
  • Disposed of old tires correctly, meeting safety and environmental requirements.
  • Collaborated with team members to complete complex repair jobs effectively and efficiently.
  • Delivered outstanding service, addressing client concerns promptly and professionally.
  • Increased efficiency with meticulous organization of tools and equipment in the workspace.
  • Analyzed customer needs to recommend suitable tires for personalized requirements.
  • Inspected and maintained equipment to limit operational disruptions.
  • Ensured customer loyalty through exceptional service and expert advice on tire maintenance.
  • Inspected vehicle brakes, shocks and suspension systems, making repair recommendations to restore condition.
  • Demonstrated commitment to quality control, adhering strictly to company guidelines for tire installation procedures.
  • Streamlined workflow, maintaining clean and organized work areas for optimal performance.
  • Minimized downtime with proactive identification of potential issues during routine inspections.
  • Expanded technical knowledge by staying current on industry trends, technology advancements, and best practices.
  • Provided comprehensive training to new technicians, ensuring consistent application of best practices across the team.
  • Maximized vehicle performance with expert alignment adjustments based on precise measurements and calculations.
  • Verified vehicle safety by testing batteries, performing oil changes and inspecting fluid levels.
  • Prioritized safety through proper disposal of hazardous materials and adherence to company protocols.
  • Improved team efficiency, conducting thorough inspections to identify tire wear and damage.
  • Ensured customer satisfaction by providing timely and accurate tire installations.

Porter

Anderson Honda
04.2005 - 02.2006
  • Communicated with coworkers and managers about completed duties.
  • Maintained a strong work ethic and punctuality, consistently arriving on time and prepared for each shift.
  • Maintained a clean and welcoming environment for guests through regular cleaning of lobby, hallways, and restrooms.
  • Cleaned and organized building areas as required.
  • Completed sweeping, mopping, and window-cleaning.
  • Resolved guest inquiries punctually and politely for professional customer service.
  • Upheld company standards for appearance by wearing designated uniform and maintaining professional demeanor at all times.

Education

High School Diploma -

Walled Lake Central
Walled Lake, MI
09.2007

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Problem-solving
  • Time management
  • Customer relations
  • Team motivation
  • Staff supervision
  • Goal setting
  • Staff management
  • Workload management
  • Conflict resolution
  • Policy enforcement
  • Cost control
  • Employee supervision
  • Inventory management
  • Financial reporting
  • Customer service and satisfaction
  • Computer skills
  • Problem resolution
  • Multitasking Abilities
  • Organizational skills
  • Work Planning and Prioritization
  • Customer relationship management
  • Staff training
  • Professional and courteous
  • CCC1 Estimating software
  • Profit net billing software
  • Collision Estimating
  • Automotive painting

Timeline

Collision Estimator

AutoNation
12.2024 - Current

Painter A

Frontline Communications
05.2023 - 10.2023

Paint and Body Technician

M.A.R.S. OF FLINT
03.2009 - 04.2023

Alignment and Tire Technician

Belle Tire
01.2007 - 02.2009

Porter

Anderson Honda
04.2005 - 02.2006

Assistant Manager

Econo Auto Painting

High School Diploma -

Walled Lake Central

Similar Profiles

CREATE PROFILE
Ryan Moore