Ryan Morales

• Operations, Leadership and Strategy

Served as General Manager and Catering Sales Director for a privately owned, full service catering and prepared meals operation.

Led daily operations and sales strategy for a business generating $650,000 in annual revenue.

Managed an average staff of 20 employees across BOH, FOH, and event teams.

Acted as primary operational leader during periods of limited capacity while maintaining continuity and service standards.

• Sales & Client Management

Drove catering sales for weddings, corporate events, and private functions, managing large and repeat clients over multiple years.

Executed full sales cycle from client acquisition, menu development, proposals, pricing, contracts and event planning.

• Culinary & Kitchen Operations

Provided hands on oversight of kitchen operations to ensure readiness for event and daily retail sales.

Built and curated charcuterie and food displays for events, combining creativity and flavor profiles.

Prepared dietary restrictive and allergen sensitive food orders for individual high dollar retail clients.

• Financials and Administrative responsibility

Utilized QuickBooks for invoicing, deposits, expense tracking, and financial reporting.

Directly managed accounts receivable and payable and monitored food and labor costs.

Directed full-service restaurant operations including staffing, scheduling, and tip distribution for BOH and FOH teams.

Managed multiple hands-on roles; oyster shucking, prep cooking, bartending, and serving to ensure smooth service.

Coordinated inventory, food, and Liquor orders

Built and have maintained long-term relationships with patrons, musicians, and company ownership.

Served as on site lead, resolving operational customer issues in a high volume environment.