Ryan Morgan

• Loaded, unloaded, and moved material to and from storage and production areas.
• Gathered and disposed of worksite debris to remove safety hazards.
• Worked closely with superintendents to help prepare for jobs, ready sites, complete assignments and clean up work areas at completion.

Corporate Systems Support

• Extensive experience with corporate applications, managing over 100 incidents involving SharePoint, Teams, Power Automate, True Office, Udemy, PaperCut, and SendWordNow.
• Collaborated effectively with team members and independently to resolve issues.
• Communicated with business stakeholders to deliver timely and efficient results.
• Developed and implemented automations for business processes using Power Automate and SharePoint.

ES&H Functional System Support

• Familiarized myself with applications such as PowToons, ArcGIS, Microsoft Forms, Power Automate, DoneSafe, Maximo, and PowerBI to complete projects within the team.
• Continued to improve skills with SharePoint by assisting with site migration.
• Presented process and procedure changes to the business and facilitated meetings independently.
• Thoroughly documented processes to ensure clarity and consistency.

Data & Analytics

• Acquired proficiency in Power Automate Desktop and PowerBI, while familiarizing with OneStream and continuing work in SharePoint.
• Automated reporting processes using Power Automate Desktop in OneStream.
• Assisted in transferring personal gateway connections to Data Analytics owned service accounts.
• Meticulously documented processes to maintain accuracy and reliability.