Dynamic Business Development Manager at Acosta with a proven track record in strategic planning and account management. Expert in delivering data-driven insights and fostering strong client relationships, driving significant sales growth. Skilled in process improvement and project management, ensuring exceptional customer service and tailored solutions that enhance client satisfaction.
• Sales reporting, including weekly benchmarking, promotional analysis, and ad hoc report generation
• Purchase order tracking, reconciliation, and investigation
• Executed new item product launch with a focus on data accuracy and item detail verification
• Tracked and verified purchase orders, store counts, and ordered quantities for launch and replenishment, including new item demand forecasting
• Maintained and analyzed item forecasts to determine weekly purchasing quantities
• Determined item models and store volume groups based on sales trends
• Maintained and tracked business plans and results
• Communicated daily with assigned retail partners, including replenishment, sales team, and account managers
• Assisted with critical business decisions through detailed analytics
• Developed dashboards to track remediation of issues
• Prepared customized reports to management and clients as necessary
• Coordinated with customers to provide support to all data analysis
• Performed data analysis on all results and prepare presentations for clients
• Performed audit on data to resolve business related issues for customer base
• Assisted in sales and profitability of clients and projects through analysis of performance data
• Prepared all client and project invoices
• Maintained and escalated issues to upper management when needed
• Reviewed business activities and provide feedback to management
• Suggested new procedures for process improvement
• Partnered with business operations to ensure equitable pay for new positions resulting from corporate restructure
• Created detailed presentations from data analyses for senior and executive leadership
• Prepared numerous project costings for executive approval
• Compiled data for routine multi-industry compensation surveys
• Worked closely with human resources to ensure consistent pay policy execution for internal associate job movement
• Created user-friendly interactive worksheets for extra-departmental use to calculate pay and monetary incentives
• Assisted in resolution of store opportunities
• Maintained a high level of confidentiality on all projects
• Worked closely with the information systems division on report creations for business partners
• Streamlined current processes to ensure efficiency
• Assisted in the trait process for all new project stores for infant hard lines and soft lines merchandise
• Utilized Enlighten to ensure stores were traited correctly for demographics, ethnicity, income, etc.
• Monitored store in-stock levels on a daily basis
• Created special store orders for product and signage
• Worked closely with replenishment to ensure all store grand openings were 98% in-stock or above
• Participated in weekly meetings with the buying team to discuss product and store issues
• Drafted project store departmental blueprints
• Assisted in resolution of store opportunities
• Ensured the accuracy of item data, including UPC codes, product descriptions, and pricing
• Maintained and updated the system with new items and changes to existing items
• Identified and resolved issues related to UPC codes, pricing, or other item data