Ryan Morrow

317 Burger / None the Wiser Taproom

Indianapolis, IN

03.2021 - 01.2024

Maintained accurate records of beer/liquor inventory. This includes ordering and stocking of an appropriate supply of alcoholic beverages, glassware, garnishes, napkins, straws and other items needed for bar service.
Managed restaurant staff, interviewed and trained new hires, and implemented disciplinary procedures when necessary.
Reviewed monthly sales reports to identify areas of improvement and growth opportunities.
Monitored the performance of bartenders and servers to ensure that all customers received prompt service in a courteous manner.
Negotiated purchase agreements with vendors to obtain best pricing on supplies.
Resolved customer complaints regarding quality of food or beverage service in a timely manner.
Managed day-to-day operations including opening and closing duties, scheduling shifts for employees, cash handling procedures and payroll processing.
Maintained cleanliness standards throughout the bar area including countertops, shelves and equipment.
Ensured compliance with local health codes regarding food storage temperatures or alcohol serving guidelines.
Resolved escalated customer complaints to maximize satisfaction and loyalty.
Prepared alcoholic and non-alcoholic beverages according to recipe standards.

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